The smarty train

The smarty train is a professional training and coaching company operating under the trading name TST. They specialize in designing transformative experiences at work to make change last for people, teams, and organizations. Their methods combine science, creativity, and human-centred design to turn intent into behaviour that sticks.

The business offers three main services: Diagnose & Benchmark to understand current status, Launch & Embed Change to ensure initiatives stick, and Develop & Upskill to build lasting capability. They also provide insights on topics like AI guidelines, workplace skills trends, early talent retention, and leadership engagement.

The company has two headquarters: one in London at 207 Union Street, SE1 0LN, and another in Abu Dhabi at Sky Tower, Shams Abu Dhabi, Al Reem Island. Their Trustburn listing also lists an address at 201 borough high street in London.

The business states it has nearly two decades of experience working with organizations of every shape and size. They have been operating since at least 2011, as indicated by their company registration number 06201155.

Several reviewers highlight the team's professionalism, deep understanding of client needs, and exceptional attention to detail. Many also mention that the quality of services is top-notch and that the company consistently exceeds expectations.

Reviewers frequently note the company's ability to deliver excellent results and their remarkable services. Some users also appreciate the user-friendly nature of their website and the outstanding customer service provided.

The smarty train holds a Trustburn rating of 4 out of 5 stars from 12 reviews. The distribution includes multiple 5-star ratings, several 4-star ratings, and a few 3-star ratings, with the most recent review dated November 7, 2023.

The company works with clients across various sectors including Financial Services, Legal & Professional Services, Pharma & Biotech, Energy, Media & Telecoms, FMCG & Retail, Transport & Logistics, Engineering, and the Public Sector.

The website emphasizes that they do not rely on theory or box ticking, but instead focus on designing transformative experiences. Their goal is to ensure that change counts only if it sticks, moving beyond skills that fade to capability that lasts.

They publish content on AI making work at scale, statistics and trends for 2025, early talent retention rates, and high-retention onboarding times. They also discuss why line managers feel lost and how to influence team engagement.

Clients can start by contacting the team via email or phone to discuss their needs. The process involves diagnosing and benchmarking the current situation, launching and embedding change, and developing upskilling programs tailored to the organization.

The business frequently uses the phrase 'Designed to Stick' to describe their methodology. They aim to create experiences that are not forgotten by Friday and ensure that intent turns into lasting behaviour.

They highlight their global award-winning partnerships and methods that keep evolving. The company positions itself as having the expertise to handle organizations of every shape and size with people at every level.

You can reach The smarty train by phone at +4402070895630.

The smarty train has official profiles on Linkedin.