The Shelbourne Hotel Reviews

A jewel in the heart of Dublin, situated next to St. Stephens Green, it is well worth coming into for a quiet meet up with a friend over coffee. You can sink into their glorious, luxurious couches and be tended to by superb, friendly staff. Stay as long as you like and for the price of a coffee and cake, you will feel rested and pampered. They have an impressive array of food and drink if you wish, it's more pricey than the average restaurants around the street but it's worth it ! For what you get, it's 5 star treatment and food, so go ahead,you deserve a treat!

Staff is extremely kind and attentive!I enjoyed using the fitness centre at the hotel

A Hotel of distinction and a mix of modern with "old school" and excellent cuisine

Hotel is old world decadence but room was spacious, up to date and comfortable. Staff were lovely. We had a 3 course dinner in saddle room on one of the nights and the food and waiter were excellent. Location is spot on as well. Stayed for weekend and did some shopping near by. Covid wise is well catered for and organised.

Was at a wedding their recently and I found the service was excellent and food was too

This beautiful historic hotel where the Irish constitution was signed oozes with luxury, excellent service, beautiful classical decor and scrumptious meals. A step away from the beautiful St Stephens garden

Truly Dublin's finest enjoyed my graduation dinner with nearly found friends ,very elegant and food devine

I give it a 5 star for ambience and service. Wait staff unintrusive(as they should be, but are often not). Food was very good, but not all dishes were excellent. The lamb was wonderful

This was an AMAZING experience and I had a lovely time here.

Thankyou so much for an amazing stay we had a fabulous stay on 2 march and the service was excellent thankyou so much to your spa team for a lovely experience .

It's an old Hotel but maintained well. Good amenities

Over rated, over priced, even the barstaff have notions about themselves,

It's expensive but a hot whiskey in front of the tree at Christmas. Magic

Amazing style and value for lunch. Staff so charming and helpful.

Had an awesome stay during my time in Dublin. Staff is really friendly as they also pinpointed me to all the great attractions in Dublin. Arrived as a stranger, left as friends!

Famous Landmark Hotel in Dublin City Centre, overlooking St Stephens Green.
The Shelbourne is filled with opulence and grandeur.
Traditional Bell Boy service as well as valet attendants on site.
Book well in advance!

Wonderful service. Beautiful food
Very reasonable pre theatre menu. Highly recommend

Classic fine hotel with excellent service, lots of gold and soft carpets

Amazing hotel and superior service! Central location and walk distance to many spots. Definitely highly recommended!

The very finest hotel I've been to. It isn't a Hilton or large chain hotel but it has very unique character and service that set it apart from just another nice looking place. The details of decades old history gives it a warm feel. Not run down and maintained very very well. I'm going back next year.

Beautiful hotel. Attention to detail is incredible.

Stayed here as a family with baby. Experience was fine, not that great as expected. It seems more of a hype than actual material. First thing was heating in the room wasn t working. More importantly staff wasn t honest ally the problem and they simply suggested a portable heater in case we feel cold. They didn t accept the problem aa they should have. Portable heater is a problem with baby in room. Also, the lobby in front of the rooms has some old smell, not sure if it s carpet or air vents.

Held our wedding there last month and it was superb.
The staff could not have been more accommodating and the meal was fantastic. Recommend a visit if in Dublin

Finest example of luxury hotel with exquisite classic bars - a must see/stay!!

Beautiful hotel with superb rooms and service everywhere.

Great service and the concierge Alan was so helpful and friendly. Rooms and hotel overall was very clean. Polite staff daily. Turndown service with chocolate, water and slippers was great, attention to detail to who in the room preferred still and sparkling. I enjoyed my stay and look forward to another! Note: Maestro cards are not accepted here at the reception. Unfortunately I was informed when I was departing.

Delicious lunch and impeccable service in the sumptuous surroundings of the St Stephen's Suite. Well worth a visit

A very nice hotel with lots of history in a great location

This hotel has it all. Top quality and the very best of service for an unforgettable experience.

The old dame of Dublin. Amazing hotel, food and service. A must if staying in Dublin

Took a few minutes to sit and have a cuppa tea. Surprise they had oyster festival happening. So we had a pint of Guinness and half dozen oysters. Fantastic very nice service and presentation.

Fabulous lunch with impeccable service and delicious food well presented. Couldn't fault a thing, lovely treat.

The Shelbourne hotel is a beautiful, elegant and higher end hotel. The staff is genuinely warm and gracious. The rooms are plush and comfortable. The location makes it ideal for most touristic endeavors. We ran into a hiccup in regards to a small malfunction with a shower component and the action from the staff was discreet, professional and impressively quick. We will absolutely return here in any future visits to Dublin! Love this hotel!

A brilliant hotel, with a lot of buzz, excellent service.

Superb. Dublin's non-existing Ritz/Waldorf/Hyatt so waiters inflate their egos. But great scene apart from that.

Shelbourne is Dublin's no1 hotel and that's not questionable at all. Extraordinary world-class 5* service. Luxury as it's best. Location fabolous - only The Marlin and Westburry can provide the same location wise. Bus and tram stops in front of the hotel, Grafton and Dawson street less then minute away. Hotel has one of the best terraces you'll find in the city - it's cosy, romantic and very stylish. For the best rate i recommend to book directly, for pleasant stay - as usual at any place, ask for higher floor and for room with view. Afternoon tea highly recommended. 10 out of 10.

We did not stay in the hotel, rather we visited the Lord Mayor's Room for Afternoon Tea on the occasion of our daughter's university graduation. Looked after very well and a truly exceptional experience, even in these COVID-19 times.

Love everything about this hotel. It's one for your bucket list xx

Nice hotel, except for the leak in my ceiling that kept me awake all night. Will give it another shot next time I m in Dublin.

Wow... What a nice hotel. We had the afternoon tea with champagne. Really, go for it. Beautiful bites an food.

Totally spoilt.......the ultimate destination in relaxation and luxurious surroundings.
Amazing staff special mention for Sarah in the food bar last night.
Hat's off to breakfast chefs

Very quality hotel. Nicely appointed with all the services required for a successful business Trip.

Beautiful hotel in a great location. Very friendly staff. Rooms are pretty small but gorgeous

Everything about this hotel is fabulous and so luxurious, I enjoyed every second. I will definitely be back

It was a great evening as it was my birthday so it was extra special

Had a meal here with friends before Christmas..A very busy place with lots of character..Had a lovely meal with great wine..Staff great and service excellent..

Amazing hotel, will never look for another one when I'm in Dublin. It's luxurious but still cosy and has a very individual touch to it.

Had lunch in the Terrace bar and it was top class..... great food and great staff

Great location in the heart of Dublin in a historic building. It is within walking distance of the city center and shops. The rooms can run a bit small, and the rooms have an antiquated thermostat system with four knobs to set temperature -- that doesn't appear to work.

A major highlight of our trip was the tea. An absolutely lovely service, kind staff, and perfect atmosphere.

If you don't end up perched on a stool, can grab a comfy seat and a cocktail then you're set for the afternoon.

We found the food to be delicious, however this was not a 5* experience. The service left much to be desired which impacted the overall meal.

Stayed there in May 2019! Great place, friendly staff! Definitely returning when I m in Dublin again!

Comfortable, luxurious surroundings with lovely staff who are so attentive. Enjoy every time I visit

Very nice, lots of history. Comfortable rooms and exceptional service.

Stayed here at the weekend - 8 of us on an Arts Weekend. It was the busiest weekend in Dublin with half marathons, swim in the Liffey, Beerfest, and the All Ireland Football Final. The Shelbourne Hotel was so fantastic - the best hotel I've been in. They go the extra mile. Thank you for making our weekend so special.

As far as am concern this is the best hotel in Dublin city centre absolutely beautiful costumers service is top notch .

An excellent venue to host events. The service was of the highest of standards with amazing food. Staff members are always willing to help making sure that each guest receives a level of service that they can put their name to.

The hotel is elegant when you come in and the staff is friendly. But once in my assigned room it felt second class. The room was dated and next to a refurbishment construction area. The shower did not drain properly and soon I was standing in ankle deep dirty soapy water. I did not put the do not disturb sign on the door and at 2130 housekeeping came in, despite the deadbolt. It is in a convenient location.

Lovely afternoon tea intelligent friendly staff . Scrumptious!!!

Nice hotel. Would recommend that guests get preferential treatment over visiting locals in bars restaurants. Nice concierge service.

My room was very tired and not the cleanest. Service OK and the bar is nice

Fantastic experience. Really enjoyed lunch with my friends.

What a gorgeous venue. Highly recommended. Do check out the Spanish wine in the Horseshoe bar. Very pleasant