The Scooter Store Review

Cory is extremely patient and a knowledgeable salesman. He took time to make sure we were comfortable with the products and the items we chose were specific to our needs. There was never a hard sell. We ended up purchasing two electric wheel chairs for two family members, a vehicle lift and a power recliner. We wanted to do business locally and were glad we chose this shop. We thank you so much for giving mobility back to my sister who has immensely enjoyed her new chair. We look forward to testing out the other products that we have received and we would definitely recommend your store for DME (durable medical equipment) needs here in New Braunfels!

Best service ever ! Prices are fair ! Quality every visit! Best power chair batteries they last forever with the proper use. With their amazing , knowledge & caring staff you never have to worry again !!!

"Best Service!" Cory did an outstanding job helping my Uncle pick all the options and setting him up in his new Golden Lift chair.

My wife tripped in the backyard and broke 4 ribs. She had to be hospitalized for a few days just to control pain. I called Restoring Mobility looking for a hospital bed to rent. While they had them they suggested an electric easy chair instead saying it would help stand her up which is where she encounters most pain. It was even less expensive to rent. The recliner was a god send. It kept my wife comfortable and out of pain. Thank you so much

My mother-in-laws walker broke the day before christmas eve. We were able to take the walker to them right before they closed and it was ready the next day at noon. Such a quick turn around. On top of that they were SO NICE and helpful. Would give more stars if I could.

With this company, you aren't just a number, you're a name. They are very friendly and will go out of their way to satisfy any and all customers. I, myself, work in the medical field and always recommend them to those in need. You won't be disappointed! God Bless.

I would give more than 5 stars if possible. I thank God, Cory and Leon for all they did for my daughter. She was flying from Denver to Austin and as she was going through security in Denver a cord on her wheelchair got spliced. You might not believe this, but even though she can't walk, she went ahead and got on the plane and flew to Austin (she, my niece, and my mom, that she was with, are fearless when it comes to not letting her disability stop her). While she was on the airplane I called Cory and asked him if he had the Golden electric wheelchair in stock (that is the brand my daughter uses when she travels, and we had been thinking about getting a new one for a while anyway). He did, so I asked him if I could buy it, AND if he could take it to the airport in Austin and meet my daughter. Cory was the only one in the store that day, but he bent over backward and got Leon to drive to the airport and deliver it to my daughter. Now that is service above and beyond what anyone should expect! Then Leon continued to go above and beyond the call of duty. He called the airport to find out where he should meet her, called me to follow up with me so I that I knew he would be there to help her. He was there by the time she landed!!! It was just so incredible that these guys cared so much about someone that they have never met, and doesn't live in the area, so won't even be a future customer. Thank you so much you guys! You saved us a ton of stress! God bless you!

This place was amazing! Corey was a huge help with everything we needed. Followed up promptly throughout my wife's recovery from a broken ankle. Supreme customer service from the first day to the last. We needed to extend our rental multiple times and it was always as easy as a quick phone call. If you need a knee scooter or other mobility aid, I urge you check these folks out!

Local business that I ve used twice in the last six months for my mom s hip surgeries. First time planned well in advance. Solid recommendations and I should have purchased instead of renting. Second time was short notice, but staff worked hard to make sure we got the lift chair in a timely manner. Good people who care. Thanks

If I could give more than 5 stars, I would. Had a problem with my scooter, I was met w/ such kindness by Luann and Jeff. Helped to resolve my scooter problem. I m glad to know that I can go to an honest caring business that helps the disabled.

I do apologize if I got the date wrong on the appointment. I wrote it down as the 2nd. An appointment was made with another company. But I will keep you as an alternate. Please accept my sincere apologies for this misunderstanding. Thank you for bringing this to my attention. No excuses for my behavior. Thank you.

I am so impressed with the customer service and level of care with this company! I needed a portable wheelchair quickly and everyone I called said: sorry, nothing in stock, but we can order one. However, when I called Restoring Mobility and explained my situation, LuAnne took amazing care of me. They didn't have anything in stock, but she called around and found me one! I can not express what a blessing she was! I will make all my purchases through them and highly recommend them to everyone!

Cory was super patient with my elderly family we purchased new wheels

Most helpful, caring, and warm owners! They got us exactly what we needed, plus suggestions on other medical equipment. We were highly impressed with the amazing range of products they carry and can order.

I feel like my 93 year old mother was taken advantage of because they kept selling her equipment they had to have known see would not be able to use. I was with her a couple of times and so for myself how they buttered her up knowing she enjoyed the attention and had the funds to buy! She has now passed and our family os finding out she not completely thing straight at 93! Also I went in there for her recently and was treated rudely by the young man working there.

Restoring Mobility's owners and staff are extremely helpful and truly care about their customers. They are very professional and will make sure your needs are met and your questions are answered. Customer service is excellent and repair turnaround time is quick. They will go above and beyond for you and your love ones.

We have had the pleasure of using Restoring Mobility for many of our residents' needs at Rio Terra Senior Living and couldn't be happier with their customer service, attention to detail and products. Thank you for being there for our residents, their families and our associates!