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J
3 years ago

I like this place. Relaxed and casual atmosphere. ...

I like this place. Relaxed and casual atmosphere. Decent food and decent beer selection. Okotoks downtown can get pretty dead in the evening so The Duke often closes a bit earlier than one might expect. Good place to bring kids too.

P
3 years ago

We went in for a bite to eat while passing through...

We went in for a bite to eat while passing through Okotoks. Food took over an hour to come out. One staff covering the floor, she was totally overwhelmed, was forgetful, very apologetic.. Food was mediocre.

J
3 years ago

Three of us for dinner, at service my steak that w...

Three of us for dinner, at service my steak that was ordered medium was blue rare. They took it back with not a word, and my companions ate while I waited. When they finally brought back my steak (cooked perfectly this time) again not a word, just put it on the table and left. By then my friends were finished so I ate alone essentially. When the bill arrived I had been charged full price as well as being charged extra for the side, even though the menu stated one side was included. The waitress refused to discuss it further and said the manager was not around. So I sent an email the next morning just saying I thought it was handled badly and then I was overcharged besides. The answer I received 5 days later basically said it should have been handled differently but oh well. I will probably never return because the customer service is very lacking though the food was pretty good. Disappointing.

N
3 years ago

Haven't stayed in the rooms but used to always hav...

Haven't stayed in the rooms but used to always have food and drinks until our last visit. Our waitress was rude and blunt. I waitresses and bartended for years and I was taught how to interact with customers. Haven't been back since.

c
3 years ago

Me and a friend got really bad food poisioning fro...

Me and a friend got really bad food poisioning from here at the same time and same with a friend. we all went our different ways and it all hit us at 3 am in the morning. i guess don't complain when they get your food order wrong. i write a 2 cuz the food was actually good, diudnt come out hot though.

J
3 years ago

Our waitress forgot the lemon for my hubby's water...

Our waitress forgot the lemon for my hubby's water....when I went to the bar to ask for some it was put in a shot glass with her bare hands which were then wiped on her apron ! Also when our waters were brought to us her hand was OVER the rim not around the glass so I asked for straws. The meal was good and came fairly quickly .

T
3 years ago

Worst place I have ever been to. Waited an hour f...

Worst place I have ever been to. Waited an hour for breakfast. Family of 5 came in 30 minutes after us and got served when our food finally arrived. Food was really cold and waitress was standoffish.

R
3 years ago

Awesome NEWLY reno'd...beautiful decor--Clean clea...

Awesome NEWLY reno'd...beautiful decor--Clean clean and very comfortable. Should however have queen beds as opposed to double which were a little crowded for us! Otherwise Great place to stay!!

M
3 years ago

Ok...I've been here before and it was good, but to...

Ok...I've been here before and it was good, but tonight...
If the restaurant is full, WALK AWAY. It took over an hour to get food. Half The food was TERRIBLE. Cold, undercooked, bread was solid as rocks. And the servers seemed like they were ready to cage match each other. When our server disappeared any other we grabbed gave us a curt 'I'm not your server'. Okay well the lack of teamwork killed the tips and tipout for everyone.

D
3 years ago

Usually great food and service. However, tonight ...

Usually great food and service. However, tonight was different. Their website says the restaurant (i.e. food service) is open until 10pm on Sundays. We arrived at 8:30pm and were told the kitchen was closed. Not happy!

G
3 years ago

The food was really good. The service was fantasti...

The food was really good. The service was fantastic. She was prompt and helpful. Knew her stuff and the menu. The decode is very cool. The tin ceiling was really cool to look at. Looks brand new and restored but to the day it was built. Check it out. You will like it!

About The Royal Duke

The Royal Duke is a boutique-style hotel located in the heart of Okotoks, Alberta. This charming hotel offers guests a unique experience with its European-inspired restaurant and pub, gaming room with VLTs and off-track betting.

The Royal Duke's restaurant serves up delicious dishes inspired by European cuisine. The menu features classic dishes such as schnitzel, goulash, and bratwurst. The pub offers a wide selection of beers on tap, including local craft beers from Alberta breweries. Guests can enjoy their meals in the cozy dining room or outside on the patio during warmer months.

In addition to its restaurant and pub, The Royal Duke also has a gaming room that features VLTs and off-track betting. This is the perfect place for guests who want to try their luck while enjoying some drinks with friends.

The hotel itself boasts 32 beautifully appointed rooms that are designed to provide guests with maximum comfort during their stay. Each room is equipped with modern amenities such as flat-screen TVs, free Wi-Fi access, and luxurious bedding.

One of the things that sets The Royal Duke apart from other hotels in Okotoks is its commitment to providing exceptional customer service. From the moment you arrive until you check out, you'll be treated like royalty by the friendly staff who are always happy to help with anything you need.

Whether you're visiting Okotoks for business or pleasure, The Royal Duke is an excellent choice for your accommodation needs. Its central location makes it easy to explore all that this charming town has to offer while still enjoying all of the comforts of home.

In conclusion, if you're looking for a unique hotel experience in Okotoks that combines European-inspired cuisine with comfortable accommodations and exceptional customer service then look no further than The Royal Duke!