The Residency Towers

The Residency Towers Review

Reviews 2581
4.3
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M
4 years ago

went for writing IELTS exam ...Hotel staffs are so...

went for writing IELTS exam ...Hotel staffs are so rude ...As if staff are behaving they are the owners of the hotel especially the person who are in front of lobby..they dont know to behave with our parents who have come with us to drop for exams..please ielts dont keep your exams anymore there...felt bad on that day

S
4 years ago

Happened to stay here for a night. Ruthless staff....

Happened to stay here for a night. Ruthless staff. Got the first check out enquiry with in 1 hr of the check in. Over all got 13 phone calls in 12 hrs for the very same purpose. 3 housekeeping boys also enquired on the same. When complaint the same to Check in counter staff , he asserted that that is the rule of the hotel as they need to generate the double revenue for single room. Post check in no guidance about the route to reach the room. No sign board or staff guidance. Overall very bad experience and never try again.

j
4 years ago

4 star hotel , with three lifts , the L2 consists...

4 star hotel , with three lifts , the L2 consists of an swimming pool , each room comes with a mini fridge on to it , the parking is huge and it is located in the heart of the city , the floors over here starts from 11-20 because in the Residency hotel it is from 1-10 , so it continues in the residency towers

The hospitality is great with par to the pricing over here ! worth the stay

J
4 years ago

Pathetic service ! Guys learn hospitality first b...

Pathetic service ! Guys learn hospitality first before opening up a hotel. I m a businessman from Abroad and I ve been a regular guest whenever I visit Chennai and past three times I ve been very accommodating with their rude treatment before posting this review online. and the worst case is none of the Hotel staff seems to be bothered ?! Your cant let Bouncers run the hotel while Hotel staff take rest. Had a very bad experience in the Bar twice. Absolute waste of money and never going to return bacn again. The only thing we expect is Service and I Would not advice this hotel anyone who expects Service . Very bad, very bad !

R
4 years ago

Value for money- for business dinner- instead of s...

Value for money- for business dinner- instead of selecting a five star restaurant- good place to host for Europe delegates with an appetite for spicy food and to try South Indian food- 'Southern Aroma' restaurant and they also serve alcohol there.

S
4 years ago

Good

A
4 years ago

The managerial staff is rude, unapologetic and unp...

The managerial staff is rude, unapologetic and unprofessional. They will raise their tone as soon as the customer displays a hint of displeasure. The ambience and rooms are good.... Food is nice.... Even lower staff s somewhat courteous.... However, services are not prompt, you have to repeatedly nudge them over phone..... And remember, they will lock the minibar giving all sorts of lame excuses.....
The pool is good and open till 9:30 PM.... They have a rooftop dining place but it is open only for dinner.... They have a pub too.....
But of what use???? When the management works hard towards frustrating you throughout the stay, it is difficult to enjoy......

V
4 years ago

Good place, easy to locate very nice staff.

Good place, easy to locate very nice staff.
Had a small family ceremony here, it was brilliant - the hall, the rooms, and the food. Also the suite provided to the bride and groom was simply too good.

M
4 years ago

Good location. Ambient and comfortable parking. We...

Good location. Ambient and comfortable parking. Well maintained. Courteous staff. Food is good. Ideal for people who have work in and around the hotel. For others it may be a discomfort to deal with the heavy traffic

s
4 years ago

Best

P
4 years ago

Prices are really low.. Bulk orders and bulk shopp...

Prices are really low.. Bulk orders and bulk shoppings are recommended. Good quality clothes and good environment. Customer service is also good. Great place to shop with family members. Overall good experience

C
4 years ago

Good

M
4 years ago

Nice

T
4 years ago

We waited for coffee... A comment in between told ...

We waited for coffee... A comment in between told by my friend around 6to 6.23pm these bearers will arrange every thing for the people who are not here and answering are question how long will it take they have an answer 10 minutes sir...

G
4 years ago

With more than 3 restaurants including roof top, R...

With more than 3 restaurants including roof top, Restro-bar and fine dinning, it is go-to place with your Date and friends with easy commute and class infrastructure providing treat for eyes and beautiful view of the city from The Crown restaurant at roof top.

D
4 years ago

Grand entrance!!! AC Party hall suitable for birth...

Grand entrance!!! AC Party hall suitable for birthday/engagement/reception parties.... Parking space a lot is available, Foodies cannt eat much for the given valuable money like normal hotel. Ambience is Ulti!!!

R
4 years ago

Best place with great ambience...nice place to par...

Best place with great ambience...nice place to party with family nd friends,food they serve are very good with rich quality and quantity.the price are reasonable.they service sea food nd both Veges nd non veg which was very good and on the ground floor They have a buffet place with London street theme they serve almost all Verity of dishes, Hilights of the palace is they have a balcony restaurant on top of the building which has great view of city nd sky with mini pool.its the best place for dinner with you loved ones the place looks posh thought its decent priced comparing to what they provide.

S
4 years ago

Everything under one roof, great discounts and wid...

Everything under one roof, great discounts and wide range of varieties on all products Advice, never visit this place on weekends, if u do be ready to shop with no place to walk/stand. Too crowded on holidays too.

A
4 years ago

We had a birthday function in this hotel. The plac...

We had a birthday function in this hotel. The place carpet was not great and they are worn out. Because of it 1 start out. Kindly improve the staff coordination on buffet service it was poor filing the food and need to inform every time which was not expected in 5 star hotel because of this 1 more start gone. Overall it was good place to have the function and ground staff in parking and entrance was very supportive and guiding the guest.

S
4 years ago

Awesome Food, Great Taste and quick access inside ...

Awesome Food, Great Taste and quick access inside the Chennai Central Station. The restaurant at first floor is complete A/C, the ground floor you can get take-away and have food standing. Only drawback is the expensive food.
For. e.g 1 Coffee is Rs 22/-

M
4 years ago

this hotel is in the bustle of the tnagar surround...

this hotel is in the bustle of the tnagar surrounded by many big malls but once entered in, its quiet and serene. I have been changed to another room on day 2 due an issue with the swipe lock that's not functioning and had to call their room service staff to unlock door though the receptionist activated it when ever I go out. Rooms are very neat and WiFi signal isn't accessible well in the rooms. Room service is exceptional!! If your stay is near t nagar then this hotel should be in your preferred list.

A
4 years ago

Good

I
4 years ago

Good

The Residency Towers

The Residency Towers

4.3