The Rental Lifestyle Group Inc. Reviews

Thanks for the seamless service for the past 7 years. The Rental Lifestyle Group Inc. has provided me with excellent worry free service for the past 7 years renting my condo and taking care of all issues that required attention. The extra effort to have the keys and fob delivered new years eve was the final act that ended our relationship on a strong note. I will be now moving into the condo but if ever I need to rent any property in the future I will definitely be contacting this management company. Special thanks to Han

It was a pleasure working with the agency. Very responsible and professional team, and most importantly everything was done on time. Never have any issues. Danette accepted my application quickly and explained to me all the details I should know about renting the unit. On request provided very quickly rental confirmation & receipts. Always were sending me all copies of documents by email and by mail.

Also, I have a very smooth transition, thanks to the agency, when the landlord made a decision to take over the unit. I will definitely recommend using the Rental Lifestyle Group service.

I am very thankful for Han for all the explanations and the great service that I have received.

I had a wonderful experience looking for place, going to showing and signing the lease. Anastasia and team made the process very easy. I would recommend this company to anyone looking to rent.

Anastasia is one of the worst agents one could ever deal with. We told her the date we needed to move in by and she said it wouldn't be an issue. Then she proceeds to ghost us for a week - no emails, no phone calls, absolutely no updates as to whether or not our application has been processed, approved, or even denied. We practically had to chase her down for an update. Absolutely the worst service I have ever received while trying to rent a place. Would not recommend for anyone to have to go through her to find a place to live. Worst communication skills I have seen in a long time.

DO NOT RENT FROM THIS GROUP!! And if you do, record your cheque numbers and be prepared to put up a fight to get any deposits back. My boyfriend got out his contract and the the company found someone to take over for the following month. A month later, they cashed his cheque (which he provided for the year) for two months after he moved out. They didn't terminate the cheques, instead they cashed his AND the new renter's cheque getting double the amount of rent. He has also been asking for his deposit back for TWO months now. And you better believe that they didn't refund him the money right away..."they're working on it". They are crooks here.

*Update: As a digital marketing manager and someone who does a lot of work in online reputation management, I understand that reviews are often the deciding factor when people are choosing to work with a business. As an update to the above situation, Rental Lifestyle Group rectified the situation and paid my boyfriend both the rent they cashed and the deposit. While they sincerely apologized (and we are very respectful and thankful of that and the quick turn around in getting the money back to us within about a day) and asked for my original review to be taken down, rectifying the situation doesn't take away from the fact that it happened. I was a little turned off by the fact that this mistake was looped in with the deposit that took a few months to get back. This situation did put us in a poor position with our new landlord as our cheque bounced and we were late for the first time ever paying our rent, we also had to pay bank fees on top of that AND a late fee to our landlord, which we never would of had to do in the first place. This was pretty stressful and upsetting for both of us. You can be assured that in my experience, their customer service has quick turnaround in urgent situations and they were very understanding of the situation which is very much appreciated.

Working with Han, Anastasia, and the rest of the team was a pleasure. They were always easy to get ahold of and quick to respond/help when our unit had an issue. We have nothing but positive things to say after renting through the Group for over 3 years!

We have just sold our condo at Market Wharf, Downtown Toronto. Our condo was being managed by The Rental Lifestyle Group in the past 3 years. Not only they had helped us to find our tenants very quickly, they ended up staying at our condo for 3 years without being late on paying rent once and also had kept the unit very clean and in good condition.They are great quality tenants with amazing references. Ms Han Tang, the Leasing & Management Manager has always been amazing, very professional and responsive. She looks after our tenant's need and making sure we are always informed with any activities of our unit. I have heard so many bad rental management stories in the past but Rental Lifestyle group is nothing but extremely professional and efficient Monthly statements are all clear and easy to understand. Will strongly recommend this company to anyone who is looking for rental management help in Toronto. They also had helped us with the sale of our condo as well from introducing us to a great realtor, helping our tenants with the moving out process, etc... We can't be happier with this company. Thank you so much again. Kevin and Geff

Renting a condo in Toronto made easy!
I fully recommend the services of Rental Lifestyle Group Inc. When looking for my first condo rental last year, I was a bit overwhelmed by all of the choices and ads on the market. When I connected with Danett at Rental Lifestyle Group Inc., my search was over. She simplified the process of helping me look for and decide upon a condo rental. She also helped me complete the necessary paperwork with ease and efficiency. I have been very happy with my chosen location, unit, building and landlord throughout this past year.
When I decided to move away from Toronto, I was worried about having to go through the process of having potential new tenants look through my condo. Once again, I was totally impressed with the exceptional service of Han Tang at Rental Lifestyle Group Inc. Han was able to find a new tenant for my condo quickly and with minimal showings. Throughout the process, she was always respectful of my time and followed up to let me know how things were progressing. Thank you for making these transitions so easy for me. I appreciate the work you have done on my behalf. All the best going forward!
Elaine Harris

Best rental agency company ever. Danett is super professional! I used their service back between 2015 and 2016.

I have been working with Han moving apartments in Toronto. She is professional and very accommodating. Thank you Han for all your wonderful assistance in our property search.