I recently hired a pool management company to help...
I recently hired a pool management company to help maintain my community pool, and I came across the website poolmanagementgroup.com. From my experience with the company, I would rate them as average. They were able to handle the basic tasks such as cleaning and maintenance, but I didn't find any standout qualities that made them exceptional. The website itself provided sufficient information about their services, but it lacked a personal touch. The pool management team was professional and reliable, completing their tasks on time. However, I felt that they could have been more proactive in identifying potential issues and suggesting improvements for the pool. Overall, my experience with the company was satisfactory, but I believe there is room for improvement in terms of customer engagement and going the extra mile to deliver exceptional service.