Called in to purchase tickets for my daughters dan...
Called in to purchase tickets for my daughters dance recital. Notified staff that I have a 7 month old BABY and asked if he needs ticket as he can not sit on a seat and will be on my lap. Was told it s ok. A few weeks later was told by my daughters dance school that according to theaters policy wouldn t be allowed to have him on my lap that even youngest children need seat. Called theater back and received very poor customer service. No apology or explanation of policy was bluntly told to buy a ticket. Hall was already sold out so the staff told me to buy single ticket at the back for the child. Told them he obviously can t sit alone in the back and said I ll just keep him on my lap on my seat. The reply was: once you are in it s not my concern what you do. Horrible rude customer service and money grab. Who ever heard of charging for infants??? This place is a joke.