I had tea here with my family. My first time to this location. The level of service was extremely high. I did feel a bit out of place as I had street cloths on. In retrospectI would have dressed a little nicer if the tea was a not a surprise for me.
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Absolutely, by far, the best service I've ever had anywhere (not just at hotels.) I won't ever stay anywhere except The Milestone when I'm in London going forward. The manager of this property deserves a gold star - perfect stay. I was a little nervous because the property seemed older (being downtown London), but thought the atmosphere and aura was extremely well maintained. What class. Even the coffee was the best cup I've ever had, and that's not why I'm writing this review (2 months late.) The attention to detail on everything was perfect- they even wrapped all of my charging cables with neat velcro organizer things. Stay here. Definitely stay here.
One of the most gorgeous and unique boutique hotels in the world. Each of the rooms are different and very unique. The bar is wonderful. Tea service is lovely (they even have a special tea for younger guests). You don't have to be staying at the hotel to come for tea or stop in for drinks, so I'd recommend stopping by even if you don't stay here.
Great afternoon tea in an elegant setup. Food and tea quality is exceptional at a reasonable price. Staff is friendly and willing to go beyond expectations, in a good way, i.e. offered an umbrella to me when it's raining without the need to return, but with a smile. :) Will be back for sure.
Lovely Afternoon Tea at the Milestone. On our first trip to London, we were unable to land a spot at the well-known places. So, we booked The Milestone for tea, instead.
Tea was served in an intimate charming room with a few tables, sofas and chairs just right for small groups, and, located off the main lobby. Service was excellent, with a nice selection of teas that our waiter graciously replenished.
The assortment of petite finger sandwiches was good, the scones with Devonshire cream, excellent, along with a nice selection of pastries.
This is not a place to see or be seen, rather a place to come with dear friends or family, to relish a quiet, intimate atmosphere. This was our first tea in London, so we are not able to compare it to other places, but, we enjoyed our afternoon here, and, would definitely recommend it.
Went here for High-Tea on our first day in London. The staff was more than accommodating and friendly. Our sever was also the best!
The hotel is quaint and charming. The architecture is beautiful. The tea room is small and cozy. We would definitely stay here on the next trip, the location was perfect! It was a great way to start our trip!
I was 1 of 5 lucky winners on the Today show picked to attend the Royal wedding in London, and to stay at the breathtaking, exceptional customers service, and overall Gem .
The head of the opulent 56 all suite luxury hotel is Andrew... He always greeted you with the biggest smile, warmest hugs, and loudest laughs. There never was a no during a stay, simply more so "let make that happen".
We experience only the best of the best... From Caviar sandwich's and English Tea at High Noon, Triple Chocolate Ganache, with raspberry mousse on the side. etc etc etc...
Wake up calls came with Fresh hot tea , shortbread and a sweet note... One of the very personal touches that I love about this place is all the fresh flower... Most of all the flowers are Red , but you do get some pink rose served with your tea.
I cant tell Andrew, Sunny, Steve at the front door!!! Lorena and anyone else , that I have forgot their name. Thank you enough for the bottom of my heart, this trip was more then I could have possibly dreamed!!!
Also the Highlight off my trip was Sabering Champagne bottle...Yup I DID it...
Dinner at Cheneston s. This hotel is a historic building hotel, it looks quite nice. There is welcoming service at this hotel, this restaurant serves you bread first then the food you ordered. Sometimes the chef will serve you a gift dish. The dessert at the restaurant are very nice. There is a fireplace and nicely designed candles, people always feel cozy and warm there.
Everything was spot on perfect. The staff will go above and beyond anything you ask. We needed an Oyster card for the tubes, I asked the concierge if they could get them for us- yes they did ! Public transit is very close and they even helped us with what bus, tube to take. Dinner here was an outstanding affair in a quiet and very cozy dining area. We had a side by side tasting of Irish and Scottish Salmon, the Scottish was the favorite at our table. The main course Dover Sole was cooked to perfection. This with the expert wine pairings made this a dinner to remember. I highly recommend this excellent hotel.
To Tom and the team at Hotel Milestone, thank you so much for such an amazing and enjoyable stay. You guys went above and beyond to make our stay so so pleasurable. We truly appreciate it! Great hotel, with great rooms, overlooking the gardens and so close to everything! The room service and the hotel room itself was extremely nice and beautiful. The staff in the hotel were really attentive and left us little gifts and notes based on our conversation and made us feel really really special. Nothing to fault, it was such an amazing stay and Tom and his team made it all really nice for us, thank you so much!