Inconsistent care, little concern for continuity of care or actual patients, AVOID AVOID AVOID.
ETA: Called to cancel a future appointment and front desk registrar LAUGHED at me. Right. That is how they treat their patients.
Incredibly affirming and accepting environment,. Great continuity of care even when my first provider left the practice.
Went to this place a couple yrs ago so I m not sure if staff is the same but I must say my experience here was wonderful. all the staff was kind and helpful and my doctor was AMAZING & went above & beyond for me. He came all the way back to the center after my appt almost missing his flight to reissue a medicine I had thrown up & gave me his personal phone number just in case I had any complications again, also they ordered free pizza for everyone in the waiting room during my visit! Care was affordable & prompt as well. I d definitely go back /recommend to friends
The center has an agenda, don't you forget it. Not so much a specialty, but an agenda.
I have had the experience that they will push me into Anti Retro virals for HIV but not address a simple tonsil infection or rash.
For years, I went there for refills and treatment of Insomnia, Depression, etc. They pushed me away then. Went somewhere else after being treated after needing dosage changes.
Now, having treatment for the most mundane issues takes multiple, multiple visits back and forth with little to no communication from the physician through the portal, which was all the rage 10 years ago.
Is this really the new generation of medical care? Playing portal tag back and forth with a physician who went on vacation and didn't forward his messages? It used to be such a nice place.
Too much emphasis on pronouns rather than medicine. The medical center hides behind liability in dragging fairly simple medical problems out for months.
No follow up call regarding my son's condition. All talk without action.
The amount of times they ve canceled right before an appointment is insane, not even to mention the amount I ve gone there and then my doctor wasn t even there, they never answer messages over the portal and never send me the links to meetings on time causing me to miss appointments the only good thing about this place is that it s allowing me to transition.
The Mazzoni Center is a wonderful place! I do not usually leave reviews, but seeing the abundance of one star reviews was very strange to me. I have received wonderful care from providers there, who have always been comforting and accommodating - while remaining professional. Without the Mazzoni Center I would not have been able to transition. The desk staff are quiet but helpful.
After waiting on hold for someone for over 30 minutes the person I spoke to was very kind! Every star is for you, buddy. Unfortunately, the wait list for gender affirming care is currently An Entire Year Long. Please consider hiring more doctors or working out more availability. I was warned your waitlist was long before calling, but an entire year? in a country where we are expected to pay for medical care? That's pretty absurd. I was not recommended anywhere else or pointed in another direction.
This was the only place to get hormone therapy but they really messed up with the lack of care. They referred me to the surgeon Kathy Rumer and that she took insurance and now I ended up with a disability after what she did to me. After I consulted the provider for follow up, she didn't even help me. Maybe that's why they're no longer there. It seems like all they care for is showing off by providing referrals and advertising as if they care about the minority community. I shouldn't have listened to them.Im in deep regret.
mazzonicenter.org
