The long partnership - chartered accountants and c...
The long partnership - chartered accountants and chartered tax advisers have been providing mediocre service. While their website is informative and easy to navigate, I found their actual service to be lackluster. It took them longer than expected to respond to my inquiries, and even when they did, the information provided was often generic and not tailored to my specific needs. Their expertise in tax matters was average at best, and there were times when I felt like I knew more about the subject than they did. The communication and follow-up from their team was inconsistent, leaving me feeling frustrated and overlooked. Overall, I would rate my experience with this company as average. There is definitely room for improvement in terms of their responsiveness and expertise in handling clients' tax matters.