The kahala hotel & resort Reviews

The Kahala is in a very gorgeous and quiet residential area. The entire staff gave superb customer service throughout our 5 day stay. I would like to give a nod to Sean at Seaside Grill-he was extremely helpful and went above and beyond. My only complaint as many others have mentioned is that the hotel, mainly the guest rooms are in need of a dire makeover. There was chipped paint, old floor tile and soiled fixtures throughout our room. My husband and I were taken aback by how unpolished the room was. Overall a 5/5 for service and unfortunately a 3/5 for aesthetics. I look forward to returning post makeover which I m hoping is in the near future!

We stayed at the Kahala for the first leg of our honeymoon and we are so glad we did. Let me start by saying that if you are looking to be in the heart of the Waikiki action then this is not for you. Conversely, if you want to relax and experience old school Hawaiian luxury then this is the place to stay. Everything was on point from the beach (ample seating available at all points during our stay) to the restaurants to the guest services. Shout-out to Ricky at the front desk, he was the man with the plan.

Upscale hotel. Very well appointed. Professional personnel and staff.

Hotel itself is great. Very friendly and accommodating staff. Almost too nice for a beach hotel. Had connecting rooms and they were perfect. The mountain view is a good view because of the golf course on the back side. Many food options in the hotel and more about a mile away. Very quiet residential neighborhood.

Very welcoming entrance without knowing we ended our tour here and we loved the quaint location and amenities available for us to tour the resort. Valet was pleasant and the relaxing atmosphere was very nice. The beach was very nice. Beautiful Dolphins experience.

I absolutely love this resort. Probably the best one and the beach is very kid friendly!

This hotel is absolutely wonderful. The grounds are beautiful, with easy access to the pool and beach steps from each other. There s dolphins on site! You can view the ocean from almost every space on the property, which makes evening meals or drinks all the more lovely. But the true gem is the service. You will be well cared for from the moment you open your car door - and it s all genuine hospitality. Nothing but good vibes and aloha here - cannot recommend enough.

Beautiful hotel. Room was ready upon arrival at 12pm! Best location on the island. Calm private beach w lots of snorkeling and swimming space. Amazing service from every single person at the resort. Absolutely the most wonderful hotel. My children loved it as much as us adults did.

The Kahala Resort was by far the BEST hotel my husband and I have stayed at. From the moment you pull up in your car, they provide you with exceptional service and care. The grounds are perfectly maintained, from the dolphins to the private beach, and each of the four restaurants are beyond amazing. We met folks who have returned to this hotel several times during COVID alone, and I see why. We felt incredibly safe and clean the entire time -- they even do little things to calm your nerves such as sanitizing the pen you'll use right in front of you and taking your temperature before entering restaurants and upon checking in. I cannot say enough...just that when we go to Oahu, this is the only place we will stay.