Excellent care at Westlake hospital. Dr. Rodriguez, nurse Marisa and nurse Kate took great care of me. They kept me well informed regarding the issue that brought me in, answered all my questions promptly and kept me comfortable during the tests needed to diagnose my condition. 5 stars all around.
This hospital is fantastic. I was taken back immediately with no wait and given fluids and a pain reliever within minutes. The staff was extremely attentive and friendly! I will never go to a different hospital if I can help it.
I have been a Registered Nurse for 33 years and I have very high expectations for medical care. I had a wonderful experience there! Everyone from admissions to discharge was awesome!!! I would especially like to thank and recognize my fabulous, primary nurse, Catherine (RN). She was spectacular! My doctor, Dr. Emilie Dalton-Fitzgerald is superb, too. Thank you Westlake Hospital for such great care!
My daughter was very ill, in pain visited another ER yesterday with a lack of caring and no decrease in pain. Ran tons of test with no explaination of symptoms. She became worse . The team here, is friendly, caring , professional and takes pride in the level of care they offer.
Extremely organized, very attentive and received 1st treatment there.
Despite all the negative reviews, my experience here was very pleasant. The staff, nurses, and doctors were great and all my needs were taken care of. I had surgery here and this was a positive experience I ll never forget
Over a couple years I ve had four spinal surgeries here, two were in-patient and the other two were out-patient. Everybody I came in contact with was concerned about me and wanted me to get through the surgeries with as little discomfort as possible. I didn t experience any problems with anything from pre-op testing, check-in, surgery, & recovery, to settling into my room. At one point I was in a lot of pain but they worked tirelessly to finally get me comfortable so I could rest. I think this is an excellent facility and highly recommend it. If I ever have to have surgery again I hope my doctor has privileges here.
I accompanied a friend to a procedure in early April. The preparation for the procedure was efficient. I waited in the waiting room. The staff showed me where to get food, and all staff made eye contact and asked me if I needed anything while I waited. When the procedure was over, I went back to the recovery room. He was recovering a bit slowly. The nurse taking care of him was excellent and provided very personal care.
I'll be perfectly honest I had reservations about this facility. I had looked at the reviews and not all were good. However, my experience was great. The nursing staff was awesome with the exception of the first night. That's only because the evening nurse acted as if it was hard to do her job while answering questions. But to my surprise I was treated respectful and I felt there was genuine care about myself as the patient. I would like to thank the entire medical team especially the nurses on the 3rd floor for dealing with me after my spinal fusion surgery. I cannot leave out the cafeteria staff either because the food was awesome! That's saying a lot for hospital food. Thanks again to the nurses on the 3rd floor all shifts!
Hospital was ok.Kind of warn down. Neat style.Fun staff but seemed short staffed.They don't clean their patients often enough: bedding,peeva pads,sponge baths,etc. Warn down equipment kept braking or needed adjusting at times, knowledge level of staff and most doctors seemed average save 1,who was in charge, I believe. Would recommend for a minor procedure only. Doesn't seem well enough equipped for anything more.
westlakemedical.com
