8 months ago
🏨 I recently had the chance to stay with this hote...
🏨 I recently had the chance to stay with this hotel group and it was an average experience. 😐
The website, hshgroup.com, was easy to navigate and provided all the necessary information. However, I found the booking process slightly cumbersome and would have appreciated a smoother experience.
Upon arrival, the staff was friendly but lacked enthusiasm. The room itself was clean and comfortable, but nothing spectacular. 🛏️ The amenities offered were basic and did not stand out. 🚿
The highlight of my stay was the location of the hotel, which was conveniently situated in the heart of the city. 🌆 However, I felt that the price I paid was not entirely justified by the overall experience.
While my stay was decent, I didn't feel the company went above and beyond to make me feel valued as a customer. It would be nice to see more attention to detail and a greater sense of personalized service. Overall, an average stay but room for improvement. 👍🏽