I have never been treated and spoken to by anyone as disgustingly as the workers of this lovely looking establishment. They got one star because I couldn't give none! The disgusting way they treated my father would have been the death of him if we had left him there.
The grand West Bridgeford states on it's website that it has a retail coffee shop, cinema etc, although these facilities were non-existent when I visited. The building as a whole seemed clean but I do think that they sometimes seem understaffed, potentially effecting the care of residents. Overall though, ok and better than the average care home.
Bit biased as I work there!!! Lovely place, staff and residents
Friendly staff and very helpful. Clean and efficiently run.
Very good in looking after my Nana staff was very helpful only downside is coming to collect once arrive for a visit you have to wait for someone to come and get you! Other then that it's perfect care home
Beautiful care home, hard working staff, and wonderful residents and family. =)
Very poor. Especially the organisation and distribution of medication
Lovely place, beautiful building and garden, caring staff.
