The Good Guys - Sound & Music Review

I am a repeat customer and always enjoyed the friendly service. I have bought several baritone ukuleles of various value and was always satisfied. However, today I spoke with Chris? And confirmed that I wanted to purchase the cheaper of the two that he said they have. At 4:30 pm I called him to let him know that I was on my way. He stated that they were filming inside the store but he would meet me outside and said "I got you" I thanked him. When I got there he informed me that he sold the ukulele!!! I was visibly bummed. He said that the customer had the ukulele in his hand and he didn't want to tell him no. I asked if they still had the more expensive one ($500) nah was ($200) for real. He said yup, so I told him I would purchase it. I went to the ATM and even paid the additional fee because he said would be more convenient so I said sure. I got back just as he was coming from the back. Ukulele in hand, no case or box or receipt. He even threw in a tuner. I was stocked. In my excitement I tried to tune it as soon as i got to my car. Was having difficulties from the very start. Eventually even with the tuner. Really bummed. I ripped the strings right off the uke. Even burned the tuner with my altered torch. Luckily it was enough to destroy the tuner. If I am not able to get a replacement one, even if it's cheaper one then I will be handling this matter between Chris and myself(Scott T Kurosu). I was very impressed by Chris's quick response. I was able to go down the very next day and after hearing my feeliepairedengs about the situation he offered to replace my uke. However I would have to wait for the next delivery. I asked him if he could repair my uke, nothing fancy just as long as it works. He repaired it and also gave me $100 out of his own pocket. I am very grateful and happy. Thank you Chris Aloha & god bless

Great selection of amps and Guitars. Just really cramped in there. Can be a challenge to test equipment though.

Opposite of your typical music store shopping experience, no upselling, no b.s., actual good guys at the helm of this place.

I got a great deal on a used guitar after looking at a couple of new ones. The store is small, but thoughtfully packed. Knowledgeable and honest staff is quick to get you amped to testing out a selection. Long live this music store!

Although this is a small guitar store you'll find great bargains on used guitars and amps etc.

If you plan on selling them a guitar understand they will only give you 50% of used retail price. Which means they will make 25% profit off you. While you lose 50% profit. Sell your own gear. 50% lose is too much

Excellent service, great selection of guitar. A delightful visit it was.

Great bunch of guys that work there. Glad I went in.

Excellent. Knowledgeable customer service with aloha.

Bought a pedal there while holidaying in Hawaii, it occurred to me the next day I should buy a good ol' American pedal, instead of a Chinese pedal, ecspecially while in the states. The staff didnt feel the same, and seemed that it was a big deal to make an exchange. I wouldn't go back.

Very knowledgeable and friendly staff. Would highly recommend this place. I'll definitely be back.

These really are the good guys. Musians helping musicals. New and used music goodies
Guitars amps mics and knowledge of who does what in the music world, like tunning autoharp or making tickets available for local gigs
Thanks guys

Great customer service and they definitely know their inventory. Was in a rush and they pulled out the three options I had to pick from and I was out within a few minutes. Highly recommend.

Good selection of new and used instruments and very helpful staff

Parking can be a challenge. Decent selection of used gear.

hooked me up with a great affordable guitar and gig bag, staff super nice. goodguys number one.

Went there to buy a ukulele for my daughter and the staff was very friendly and helpful.

We recently held our Class reunion and needed to rent a sound system. Of course I called the Goodguys Music and Sound, my music "go to" folks, who hooked us up in a breeze. My friend Bryon Aoyagi Really is a good guy! Mahalo!

Served me well. Popped into town to get gigs, got some strings and talked about ukuleles.

Really helpful and helped my musically inept self find the right strings for my guitar ^^

My guitar had a short in the jack wiring. 10 minutes after bringing it in, they had soldered it back to working order. Charged me next to nothing. My new favorite guitar shop on Oahu.

I was interested in buying a more Hawaiian-style ukulele on my visit here and wanted to go to a store not completely geared toward tourists, and goodguys was the best find! They were so kind and helpful, seriously knew their stuff, had an awesome selection, and even had a used case available to take my new uku home in! Would absolutely recommend!

These guys really are good. Hiko helped me find the perfect ukulele at half the price of Waikki shops, and we had lots of fun looking at the great collection of old and new instruments and amps for sale. It's a comfortable old-style music store and they really know their stuff. Even gave us good advice about which bus to take to our next adventure. Really nice and friendly guys.

Got my firat uke from them a couple days ago. Really fair prices on decent instruments! Staff was really warm and Welcoming. When I asked about accesories he made some reccomendations but he told me honestly what I would and wouldnt need at my budget range. Might come by and pick up some new toys soon just /because/ he didnt try to upsell me. Dont go to waikiki and get touristy junk and/or overpriced items, come here, keep your money local! you guys are true to ypur name, mahalo!

Small place, very up close and personal experience..lol. nice people and very reasonable prices..I loved this place...peace..

Time flies but when you go back to your roots, it feels like yesterday you walked through the doors. Gary and Bob were awesome as always and it felt good talking to them and hearing from them that they remember me, but I look more different cause of my beard now. It was sad to hear that Clay passed away 3 years ago. All in all they are awesome and they deserve all the business from you guys. Cause, they are the "Good guys".

Searching for a bargain is recommended.
There are various products at various prices.
However, I can't see the price ... It's just a line on the ceiling and a sticker on the base of the neck, so I have to pull it down one by one.
Most of the Akogi are found in Takamine, and the inside is very different.
Several parking lots can be parked in front of the adjacent pizzeria.
It's available till late, so it's recommended to postpone it.
Akogi is not a very good lineup, but it is cheap and can be dug up.
If you don't care about US ...

Best music equipment store in the island. Wide variety of products and very knowledgeable staff.

Great staff. Had the guitar that I was looking for.

True to their name they are good guys. As a novice they were very friendly and helpful immediately identifying my needs. They answered every question I had with understanding and joy. From what I could tell they knew their stuff, adapting to any level of guitar or ukulele player. Would recommend!

Great experience at this store. Friendly, knowledgeable staff.

Very helpful. Interesting selection of instruments and amplifiers.

Buy a Suzuki guitar, used to play the streets of Hawaii. Po 100 greens, a great goal. I asked them for a cover and they were 40, which didn't make sense. So I asked them if they had any bag ... and they brought me an old guitar case and all fluffy !! They fixed it with scissors and a rope and they gave it to me for free !! Very kind! Really GOOOOOOD GUYS !! These people appreciated music and musicians !!

Very friendly. Helping me to get a special guitar l want to purchase. Good selection

Like the name, these are really good guys, love their biz and it shows.

Friendly, knowledgeable staff. Convenient parking in the rear.

A lot of instruments in a small shop. Is this the cheapest ukulele such as Kamaka or Koaroha?