The Golden Needle Review

Thoughtful caring ladies helped me today.
Big thanks to both of them.

Everyone was very nice, bought my Brother machine from them even though it was a 90 minute drive. The owner was very nice and matched the price of a St. Louis store that gave me horrible service. The owner knows her stuff and was very helpful.
They have a wonderful quilting store attached to the shop with a huge selection of fabrics.
I would highly recommend them.

My wife and I went there because her sewing machine needed servicing and it was the closest place we could find we had to travel 90 miles to get there but when we got there we were quite surprised at the amount of product they had there The quality of the product was excellent The customer service was unbelievably great so all in all it was a great experience highly recommended.

Amazing shop. All the associates are so helpful. Great classes. Recently attended the bernina academy coarse. That was amazing. I leaned alot of helpful tools to use. There 6 month upgrade on machines are great!!

These people know their business. Professional and informative.

Love, love, love my Brother Sewing Machine that i bought here and the carry case makes going to quilting groups a breeze. Beautiful selection of fabric. They have THE best thread and needles that i use always in stock. Awesome quilt Class teachers that are nice, helpful, and very patient. The quilt block of the month club is really popular. No matter what your level, they have all the supplies and support one needs to complete projects. I would recommend them highly. Great people that make quilting more fun!

Busy place. Staff setting up displays, but still kind and accommodating. Fair selection of fabrics, limited Creative Grids rulers. Great selection of machines.

Their rigid return policy stating "no returns" is posted in the store and they mean it. I prefer to support local business; however, in this case I wish I would have bought anywhere else. The owner of an establishment typically has full discretion on how they handle customer service, and in this case - it was all about the sale, not long term customer satisfaction. I now have a $1,000+ machine new in box that would not be accepted back even 5 days after purchase. Anywhere online would have taken care of me as a customer. I hate that this was not the case here.

I enjoyed shopping here. The ladies were super helpful.