4 years ago
Two other dad's and myself took our daughters here...
Two other dad's and myself took our daughters here prior to a Elementary School "Someone Special Dance". Dinner took an hour and a half which made us late for the dance (and the place was somewhat empty (it was 5 p.m. when we arrived), I ordered a $30+ steak and it came out overcooked. I didn't wanna make too much of a stink so when my waitress walked by I got her opinion (ordered Med Rare and steak appeared to be Medium borderline medium well). She stated I was correct and pointed to the (what I assume was) manager (who was less than six feet away) and said "You should tell him" though I thought she should tell him and not make me repeat myself, I did. He said he would say something to the Chef, I joked that he should be flogged and then he walked away. Like I said, it was about $30 for the steak and it wasn't cooked properly. No offer to take the steak back, no offer of a discount .NOTHING. I tipped 20% (though I had to remind the waitress to bring my drink and she thought it more appropriate that I take things up the chain rather than her, and she didn't know that I didn't eat the steak because she did not remove my plate or say another word to me) and left a note that said something should have been done and left. Just poor service. They did not care I was overcharged and under delivered.