I recently came across a non-profit organization t...
I recently came across a non-profit organization that focuses on the wrongful convictions issue. I must say that my experience with them was overall average. The website was informative and easy to navigate, providing a good understanding of their mission and initiatives. However, I found the lack of personalized interaction a bit disappointing. I tried reaching out to them through their contact form, but it took quite some time to receive a response, which affected the overall customer experience. The resources they provide on their website are valuable, but they could benefit from expanding their support channels and improving response time to enhance customer engagement. Nevertheless, their commitment to exoneration and dedication to fighting for justice in the legal system is commendable. With a few improvements in communication, they have the potential to become an even more effective resource for those seeking justice.