4 years ago
Booked two rooms in September, 2018. As Spire Elit...
Booked two rooms in September, 2018. As Spire Elite was "guaranteed" early check in. Rooms not ready on arrival. Rooms not ready 30 minutes later as promised. Rooms not ready 3 hours later, well after normal check in time. If instead of teasing us with sooner than reality promises we would have loaded up my 93 year old father back into the van to go for lunch and would not have stayed waiting in lobby for hours. Other than that the 2 rooms were fine except for one missed area of cleaning in my room. Our dog loved the stay and the grounds were very well maintained. Staff were very personable but the manager needed to step in for the trainee. Also, sign at main entrance really needs to be illuminated to find this place and it was not. Overall stay was 4* just need to be up front about waits.