quite literally the worst experience of my entire life. people come into this place needing to become stable but being there only makes things worse for them. the staff is unbelievably unprofessional, i ve seen them cause panic attacks, ignore teens when they re crying or having a panic episode, touch the patients when they ask not to be, talk about how they don t want to be there, talk about patients right behind their back, roll their eyes at them when they re expressing their feelings, and even argue with them about things that don t need to be argued about. they let us outside maybe 2 times the whole 6 days i was there. the therapist complained about how she had a bad week, and was usually in a bad mood. no one listens to you, no one there cares. corporate was beyond surprised to learn of the conditions there. to top it ALL off, after having a serious incident happen, they lied straight to my parents about it. the carolina center needs to be SHUT down.
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After leaving I was depressed, but I was depressed because I was gone. You have no idea how much I miss it there. The food was iffy but the nurses and fellow patients were incredible during my stay. Nurse Sally had to be my favorite. Keep doing well, I miss you guys!
Carolina center helped me ! It made me a better person. I recommend this to anybody ! I would go back any day. The food was A1. I really love to staff. Especially Mamma D. !
Carolina Care Behavioral Health rescued me from a fragile and scary state of mind. I was a patient here in January 2016 and I rushed the process. Consequently, I ended back at CCBH 2 months later. This time, I didn't rush the process. I took the time to allow the treatment team to re-adjust my medications to a dosage that stablized my mood. I spent over a month here.
I came to this facility with an attitude that I want to get better and I am willing to "put in the work" to get better. I forced myself to come to daily group sessions (which helped tremendously). I added exercise to my daily routine. I took my meds daily and notified the staff if there were any changes. I participated in group sessions and I applied what I was learning in the educational sessions.
The result? I recovered, and I remain in recovery. A previous therapist gave me this advice. She said, "Work on your recovery because you're either working on recovery or you're working on a relapse." That stuck with me and it's true: You're either working on recovery or you're working on a relapse. Recovery for me means I take my meds (as prescribed daily), I get proper sleep, I see my psychiatrist and therapist monthly, I keep my meds stocked and use the coping skills.
I'm grateful to the staff in PHP and IOP. Thank you.
I was told to take niece here by her therapist. Once I got here I spoke with a therapist on staff and she agreed that my niece should stay for a few days. After speaking with the Dr on staff the therapist returned and said that it is not enough that she "is falling apart" and has self harmed in the past in addition to harming others in the past. He said she would need to do it again before receiving treatment here. This was after he found out she was on medicaid. All of the sudden they didn't really have anyone to help adolescents and recommended she go somewhere else. So if you need help for yourself or loved ones start somewhere else.
Updating this review, for my husband and for me! We have had more experience with this place than many over the last 15 years. There have been several really great nurses, depending on when you catch them and their moods for that day. The receptionists are HATEFUL and rude. Could be their disdain for me having called so many times over the years, regardless they do not carry a respectful attitude for families there. I have been cut off mid speech so many times and disrespected it s ridiculous. And it s every single person lately I ve talked to. Please hire more understanding people!! One or two assessment people literally told me what do you want me to do? Call 911 when I was left exhausted and scared of my husbands state of mind when discharged before he was well enough. I have the understanding that because they ve had to deal with me and my husband for so many years, maybe they don t like me and that s why they are so rude? I hope so. Because if not, that means they re like this to others!
I was grateful for a few things recently, a nurse and doctor C were very helpful during the worst of my husbands mania. Dr Snipes is terrible! Dr Brown was nice enough when I met here (with ECT). The doctor was communicative once but after that I didn t hear anything else. This is rare for mental hospitals. But this brings another issue up! My therapist is popular for working with many hospitals to train staff. He is SHOCKED that as many times my husband has been in this place (and other places too, not just Ccbh), how to psychiatrists have a clue what they re doing without fully involving the patients regular psychiatrist.
I changed this review because I have missed a lot of sleep the last few days with how badly this place bothers me. It s bad enough the hell our family has been thru, but when I learned my husband was discharged too early recently only because of INSURANCE then came home and ended up right back there four days later, it put our family and my husband thru too much coming home, it greatly affected my son seeing things he shouldn t have, and having to go back after so long there it messed us up pretty bad this time. Now he s better and just sitting there, doctor says soon and I ve tried to call the past couple days unable to get an answer for discharge.
To the few nurses and staff that ve been nice, thank you. Please don t lose that with family and patients. I know it s got to be hard to work around mental health issues but remember it is harder to be a constant support and have to go through this with someone you love, imagine being the patient ! But I m sorry, no matter what I ve gone thru here, they ve sent me to a fixer who tells me whatever I want to hear and nothing every really changes. It is so sad!! Because not everyone has someone fighting for them on the outside.
I self-admitted in an attempt to hit a "reset button" on my life, which has been 40-plus years of fighting treatment-resistant depression, paranoia, and anxiety attacks. This "break" at the Center provided me hope that I could find relief for my issues and a treatment plan. At first, it felt like I was in jail. You are stringently monitored on just about everything. Don't expect some cozy, resort-style situation. You also will be busy all day with groups. Those are very good because you are in a place where other people understand what you are experiencing, whereas many in everyday life do not. I didn't leave with a cure, but I left with information and tools that helped me work with my doctors on the outside to find a solution. That solution, after years of trying all types of medicines, ended up being Symbyax (a combination of Prozac and Zyprexa). I am happier now than I've ever been in my life. I doubt that, without this reset (being at the Center) that I would have garnered the hope and passion to seek the right treatment. Again, don't expect it to be a hotel experience. You will have a roommate. The beds aren't great. The food is OK. You have a single shower with a curtain. You have to keep your toiletries in a box at the nurses' station. You can only make calls at certain times (no cell phones), there are no TVs in your room -- and the community TV is on just a couple of hours a day. You have to accept that all this is about helping you focus on you, and to avoid giving you opportunities to skip group therapy. You need the groups, and you need to be engaged in them. The staff is caring but strict, and that's OK. The doctors see you daily, which is a major plus. You are monitored nearly 24/7 and fill out morning assessments, which your doctor sees. You fill out group assessments, and the group leader later fills out a portion dealing with your engagement in the group. The doctor also sees this. I didn't fully appreciate the experience until I left the Center and began to use the tools I got while at the Center. The only issue I personally had was that, because there was not enough immediate room in Unit 2 (depression/anxiety), I had to spend a night in Unit 1 (substance abuse), which didn't apply to me; however, the staff worked hard to get me into Unit 2. This life reset serves as a new starting point for a new life of health and happiness.
They get the job done, eventually. The staff is very slow. Nobody you can talk to can answer any questions. They pass them along, but nobody ever responds. There are mice in the patient rooms. They just tell patients they are seeing things. Discharge takes forever. We have been waiting seven hours for a single signature and I am told we will likely have to wait until morning.
the best mental health hospital out there. the staff are ALL amazing, especially mama D who usually works on unit 6 (adolescents) i've been to a few mental health hospitals, and this is by far the most helpful.
PHP and IOP changed my life! This place is absolutely amazing and I wish everyone could attend treatment here! The doctor, nurses, and therapist in the PHP and IOP program are extremely knowledgeable and very supportive! I wish I knew about this place many many years ago! Definitely worth the cost because you can't put a price tag on happiness!
my daughter has had treatment a couple of times thru this location and no issues but her last visit was terrible. She became very sick medically was not taken to an hospital for treatment they had a nurse laugh when she was on floor crying for help with pain in her stomach. after 5 weeks out she is still recovering from infection that had set up in her colon and stomach. never again I think this Covid 19 is playing a part of the staff getting over stressed and they are very short with people in treatment. It takes special carring staff to work in this type of hospital. Some need to rethink their profession. Thank God we got her out took her straight to ER and was told had they held her another 24 hrs it would have been much worst outcome. Shame on them she has been so sick had they address her issues instead of holding her for 2 days while she begged for help she would not have gotten so sick her infections level would not have been so bad . The head adminstrators need to address their staff in how they are treating people.
It is a nice place. Had a seizure on the first day there, which I think was a combo of alcohol in system + taking a benzo. Oh well. The MT was with me at the hospital, but I guess was just part of his job... guess they thought I would run away. Food is good, but just stay away from the chicken nuggets (OR rock nuggets). Not much to see on T.V. as not many channels available. Group sessions are okay, but think they should offer a few minutes (10-15) per patient, as I am sure a-lot we want to say won't come out in group. Either way... nice place, but it has it's downfalls.
Thing that got me was I searched this place out because of my psychological issues. But the dependence issues is what only seemed important. I was offered the rehab program, but saw no point as if I was going to sit around, eat, take meds, and go to groups (no type of exercise / even real walking). This does not cover the psychological issues I deal with... so relapse is a guarantee.
i loved it. i was on unit 5 (unit for minors). the staff was very nice & respectful. the only problems i had was with a therapist named misha & the food wasn't the best. we got snacks that we could access at all times. mama d and gangsta Sally were the best. i made many friends & felt safe my whole stay. i stayed for about 8 days. we had different groups all day, which i didn't like at first. but i went to three rivers September 2018 & they only had one group a day, which obvi didn't work bc i ended up overdosing again. now that im discharged, i realize that it was a huge help. they teach you so many coping skills & i always felt welcomed. their showers are like any other mental hospital showers, small & shifty. they have real mirrors in the bathrooms which is nice. the beds aren't horrible & they give u lots of space to keep your things. maybe i only liked it because i have a bad home life.. but this is the best mental hospital i have ever been to. i recommend this hospital over any other. sorry for the long review, just wanted to cover everything. alsooo to clarify, im a 15 yr old female & i went a month ago due to a suicide attempt.
Failed to help my mother. Sent her to St. Francis east side but St Francis does not have any psychiatric services other than tele-psych via a computer monitor. My mom is so messed up from mixed up meds that she can't interact with anyone. I don't blame CBH for this but I do blame them for giving up on her. Dr. D just feels that she has had too many breaks and her mind is too far gone to help her. Mom was up and doing fine before docs in Spartanburg messed with her meds. I just need someone to have faith and try something.. anything.. before they give up on her. A week course of meds and then a med change for a few days is just not long enough or adequate in my opinion. Of course I don't have a PhD. But I am a Computer and Software Engineer. When things are broken I can't tell my customers.. sorry it is broken. I have to find a solution. My mom needs a solution.
First of all I am breaking this down in three parts. I was hospitalized for a total of two weeks in unit 2 and was treated with respect and dignity. You just have to follow the rules. They are there for a reason. Nursing staff receives a 99% rating. The therapists and the doctors receive a 100% rating. Then I went to PHP for 4 weeks. The doctor receives a 100% rating, was fair but stern. I did not like it but needed it. Also the staff receives a 100% rating, were fair and stern. I did not like it but needed it. I learned a lot of coping skills and how to deal with problems from in patient and PHP. They were great ! Then I went to IOP for 4 weeks. I want to give a special shout to DAWN. She was the bomb ! She really turned it around for me. She dug out some really deep stuff from my childhood. If I ever have to go back, I would not hesitate. As a side note I also want to say that the doctor and the PA @ IOP were also outstanding. Follow the rules. Work the program. Get everything out of it that you can.
A very tramatic experience. Although I did enjoy group therapy and all the sweet therapist we had, was treated like a criminal by most nurses. I have given my stay a lot of thought since I've been home and realized that we did not even have access to fresh water while there. No water fountains, just a small cup of water when given meds in the morning and at night. I was dehydrated when I got home.The toilet tissue was so rough, it crunched. The meals were absolute horrible and I am not a picky eater. There were diabetics eating the same meals. One day we had chicken and dumplings over rice, rolls and bread pudding. Another day grilled cheese that were stacked at least 10 deep and 10 wide in a pan. So greasy it was like putting on lip gloss. Everything fried and no vegetables. Very bad ventilation. Stale air all day long. They had an occasional smoke break but no fresh air breaks for those of us that did not smoke. The morning I was discharged, the nurse came in. threw my luggage on my bed and said, "you need to pack and get out of this room. Bring everything immediately to the desk if you have to drag it". Go back to why I was admitted. I went on my own free will. My family dr. of 30 years had me on 5 different benzo drugs. I was not going out on the street getting these. I was taking what my dr. prescribed. My husband was told that I would not have to go cold turkey to get off these drugs, but that is exactually what they did. Dr Memon, another I have no respect for because he did not listen, only his way or no way. He put me on Seraquel 100mg day 1 and in 6 days went up to 400mg. Horrible. horrible side effects. I made a lot of friends there with the patients especially my room mate. I think about them a lot and pray that they are all doing well. I have been home almost a month now and I am tapering off of the Seraquel and am doing much better. I wrote this review in hopes that maybe some things would change at this facility, but the bottom line with them is to get by with the cheapest food, beds. food, amenities. etc as possibe thinking the patients would be so out of it they wouldn't notice.
Good luck trying to get in contact with a patient. They tell you there are certain hours to make phones calls yet during those hours they like to be holding group, giving out medicine, and all the lines are busy. Then by the time you have a chance to talk to your loved one you have at most 2 minutes if you re really lucky. I don t like having to call 5 times just to be told try again in 15 minutes and then be told the same thing. It s not right.
Only reason for star won't let me review. Would not put a mad dog here . Treat patients and families like they are third class citizens. Their answer to any problem is more drugs . Saw so many patients so drugged out of their minds. This is so they don't have to deal with them and their issues. And to collect as much insurance money as possible. The mattresses feel like the springs are coming through them. This is piss poor care. This is the reason that many folks with mental disorders refuse treatment. They don't want to be treated like third class . They don't want to be drugged into a stuper. That's not living. That's not life . That's not the answer. Criminals are treated with more dignity and respect.
Dr. Feldman is great especially if you come in prepared and are able to discuss what your goals for staying are. Other than that, facility is abysmal no outside time except for smoke breaks, rec therapy incoporates no sort of physical movement/activities and is mostly thrown together games , most nurses are ill-equipped or are not used to working in mental hospitals, community room is very very small, very little autonomy whatsoever. Many of my friends tried to call me while I was there and instead of leaving me a note that someone tried to contact me, I would just assume no one had called until I was able to get through to them myself and they expressed their frustrations about how the nursing staff mostly just brushed them off. Was told contradictory information about what I could and could not bring in the head nurse will resort with a no to questions without even raising her head. Also there is a literal pandemic going on and none of us were provided with surgical masks unless we asked for them I was thankful that my mother was able to bring in ones I had from home, and while I was told there had not been an outbreak, many people with COVID are asymptomatic. Doesnt matter how many times we are getting our temperatures checked, we should at the very least be provided with free tests at the end of our stays there. Was horrified learning about the lack of care other very traumatized patients received. I was voluntary so therefore able to get out of there ASAP, but if you suffer from severe mental illness or suicidal ideation like myself and decide to check yourself into a hospital for your safety, Marshall Pickens is much better at creating a warm environment for healing and learning coping mechanisms for those who have never been able to access a therapist or psychiatrist before.
I had sever depression for 7 years saw at least 4 psychiatrist 10 therapist had tried 25 meds. And continued to do what I could to help myself. As last straw I was admitted and ECT was the answer from the 2 treatment on I was better and after 5 years am functioning at a excellent level. Dr Dimitrova saved my life. Thanks is never enough. But I share to help others. By way I am a retired RN and teacher
There's got to be a better option for mental health services than this place. I was treated very badly by some staff members including nurses and doctors. I was drugged against my will without an explanation. I just needed my medication adjusted after a stroke and now I suffer PTSD from this place and the experience of being there. Go somewhere else!!! They also made me start a medicine that nearly killed me in spite of a dozen bad side effects. I feel this place is an insurance scam that keeps you in their system to keep money coming in. Not a safe place!
My son has been there on several occasions these people are only about the money they detox for 3 to 5 days then turn loose you can stay an additional 28 days IF you have the right insurance or LOTS of MONEY There have been two times he has had the same Dr Both times he was brought down too fast and both times had a seizure the Dr's Name is Jonathan Snipes now my son has been told per Dr Snipes he cannot come back how's that for a professional to behave my son made him angry and this is the way he responds Real Professional
This place is about gatekeepers, money and insurance. If there is a caring staff person around somewhere, God bless them. Other than that, if you are an addict, you might get 72 hours even if your insurance company authorizes the 28 day program. I would like to know how many people they admit into the 28 day program. Probably about as many as there are unicorns, unless of course you have... get this... this is the truth... If you have $10,000 cash up front! That's right, Humana authorized the 28 days, but they give you the run around and jerk parents and loved ones around, then give you the impression that you will get another day, then you get a phone call and no matter if you live 3 min away or three hours away like us, there you go, your son, who is so sick with addiction that he is likely to die is on the street and you had better come pick him up. This is wrong, wrong, wrong and all the gatekeepers and doctors that tolerate and contribute to this system are wrong. Yeah, if this is the only place you can detox, it's better than nothing, but you will be treated like a second class citizen and if you have loved ones that are trying to help, they will use the barrier of privacy to keep you out of the decision making process. The process for treating addiction in this country is broken and this treatment center is a perfect example of this. You better have LOTS of money to spend if you need treatment, because they have decided that the quick, 3 to 5 day model works best for them, more bang for the buck, turn those beds and make money. It's all about the money here, so just be aware of that. And if you have questions, look me up, I am not hiding my name. Call me and I will tell you about my experience with my son here. It should be criminal.
This place helped me a lot!! I moved from Fl to SC last month and couldn't find a doctor in time because of my insurance. I have been on medicine for years due to degenerative disk disease, spinal stenosis, herniated disk and fibromyalgia. I went there last week because I was having severe withdrawals and it hurt so bad I wished I could crawl out of my skin! They helped me with this and I am very grateful to them for helping me!! Some of the nurses treated me very good and I felt like they really cared! The only bad thing I can say about unit 1 is that some of the nurses were very rude and hateful! They treated me like I was a criminal! Those nurses were there for a paycheck rather than caring for the patients! If the company would acknowledge those certain people and fire them they would have received five stars.
Brother was in the worst condition we've ever seen him in! Another patient threw his drink on the floor and was about to throw his whole meal on the floor while the nurses were in another fricken world.
I Live In Irmo South Carolina And After A 2 Hour Ride Up There To The Carolina Center For Behavioral Health I Was Told That They Could NOT Help Me After 2 Hours Of Waiting Once I Had Gotten Up There. They Basically Told Me That IF I Were Suicidal, Homicidal, Had A Drug Or Alcohol Addiction, A Major Mental Illness That Needed Treating Right Away Or Something Like That They would Not Be Able To Help Me At All. My Counciler Amanda Bell From Simpsonville South Carolina Recommended Them To Me. She Had Hoped That They Would Be Able To Tell Me Exactly What Was And Is Happening To Me. She Thought That I Also Might Have Some Kind Of Autism Spectrum Disorder And ADHD As Well As Some Other Things And So She Was Hoping That They Would Be Able To Say That For Sure One Way Or Another.
So as a patient who got out today. 17M. I can say the adolescent ward as well as the adult long term detox unit staff is wonderful. (The boys were moved for a week due to rooming issues). Now of course there's no telling what you are going to get from suicidal/homicidal adolescents. But I overall had good experiences. Although you may want to bring your child a pillow and blanket as the beds are not the best. The food overall is like regular cafeteria food but they cook everything from flounder to spaghetti to chinese to plain ole American food. As well as desert options. They can handle a payment plan as low as 20$ a month. Also bring your child books because later in the day after groups are over it gets a bit boring. The staff does everything they can to accommodate for religion, sex/nonsex, and maintains a professional yet intimate atmosphere keeping confidentiality. As well as reasonable with the teens on what they can do in free time.
Ultimately, I can't deny I gained a lot form the inpatient experience. But, because of a mistake by the hospital, I was involuntarily committed and brought to the facility in handcuffs, where I was examined, while in a state of distress and completely unaware of what was happening. Then they told me I would be staying there for at least five days, and that I had no choice in the matter. I was stunned and blindsided. While I was there, I received very limited amount of care from actual therapists or doctor's, and spent most of my time sitting around. I asked constantly about my school, which I was missing by being emitted, and recieved very little help in resolving this, expect by Savannah, who wrote me a doctor's note. Ultimately, the problem lies in the system, not the staff. The nurses were mostly kind and compassionate, the doctors and therapists mostly wanting to help, but because of poor scheduling and understaffing, we didn't receive much helpful care or constructive group therapy sessions. And at the end, I was slapped with a massive bill for a stay I never even wanted to participate in. UPDATE: HOWEVER, now that I'm three weeks into their PHP program, a voluntary six day program from nine to three, and it's been incredible, and has given me the progress I've needed for years. In just three weeks I feel more connected with myself, my illness, my triggers, and how to cope with my panic attacks, trauma and anxiety/depression. I've met people who have changed me deeply and given me support and advice I have brought into my life and my recovery. The nurses are kind, the therapists genuinely invested in your progress and each of our individual stories, the doctors and PAs empathetic and active in trying to find you medication that helps you start healing. Particularly, I loved Savy, my therapist, and Jessica and Susanna, all so kind and supportive. This experience has been everything I missed in inpatient, and I understand the need for the two separate programs for the people they are intended to help. As I sit on the eve of my discharge, I'm nervous and scared, but more ready than I have ever been to face the future and heal. Thank you.
"MURDERER'S", My wife' mother [Linda Pearl Dotson] was assaulted by another patient while in their care and we were not notified until a week after the incident. Our last visit she had bruising on her chest, left arm, left leg and a cut on her right arm. She did not have the strength to stand on her own and said that they were not feeding her and that she was hungry. The following day she was transported to Palmetto Rehab in Greenville, S.C. [on a Friday] and Sunday she was dead. We made the trip to Palmetto that evening and arrived around 9:00 pm. My wife took photos of ligature marks around grandma's neck. Doctor had ruled her death "natural causes" so we could not have an autopsy performed [short of paying $2,400.00 out of pocket which we did not have.] This was the reason the Greenville coroner gave us for not being able to order an autopsy. The facility in Greer [Carolina Center for Behavioral Health] milked grandma like a cash cow and allowed her insurance policy to lapse so rather than the burial she always wanted "cremation was our only alternative." Grandma's body laid at The Community Mortuary in Spartanburg, S.C. for 33 days because the doctor on duty had not signed the death certificate !!! Of course by this time grandma's body had turned black. The coroner whom we spoke to had to make the trip from Greenville to Spartanburg to sign grandma's death certificate and view the body once more because the doctor on duty at Palmetto said that he wasn't signing anything because she was never a patient of his. The Greenville coroner listed grandma's cause of death as "malnutrition and starvation." If you'll notice the large metal sign on the door at The Carolina Center concerning "no phones or camera's" it is for a reason [to cover themselves as well as their treatment of your loved ones.] Grandma was a very active senior and to be honest she was just always on the go [cleaning, sweeping, raking leaves, etc.] Carolina Center sedated and weakened her by depriving her of food in order to keep her from being so mobile. Grandma was feisty true but "she wasn't out of her mind by no means." They took an otherwise healthy senior loaded with vitality and crushed her like a cockroach under foot. As far as a wrongful death suit, without an autopsy you cannot really do anything and no lawyer would touch the case without one. You can tell by the way these places wash each other's backs [from the coroner down to the facilities] that they've had lots of experience in covering these matters up. How many have they killed ? How many more will they kill and get by with it ? Care for your loved ones in-home, these places could care less. Daryl & Vicky Cromer
My first experience ever in a mental hospital and it was amazing and the nurses treat you very well. The doctors monitor you when they put you on a new medicine and see how you react to it. The people are nice, but depends on when you go and who you with. In general its a great experience
Probably the best mental hospital I've been to. Unit 3 is the best of all the units and the staff there are great and friendly. Only had a few problems with the staff members on unit 5, but thankfully I wasn't there long. The food is decent , but don't expect anything fancy. Groups are usually somewhat interesting, especially recreational therapy and free day! Doctors are okay too, but I have my preferences. They have therapy dogs that come in on Mondays too! TV is provided, but channels are limited. No internet tho and no cell phones. Beds are...okay. Bring winter clothes because it's cold in there! There are smoke breaks though and you can go outside even if you don't smoke. You can have all the coffee you want. All in all, I give it 4/5 stars!
I made an appointment for 7:30 and had to drive 45 minutes to get there and all when I got there there were 5 people sitting in the waiting room and about an hour went by and nobody had been called back and the person beside me said they had been there since 4:30 and it was 8:30. I walked to the lady at the desk and I can see all the employees sitting around and talking one even had his feet propped up so I told them I was canceling my appointment thinking maybe they d think maybe instead of sitting around talking we need to help these people who have come to us for help but I just head a girl say ok like no big deal. If you need mental help find somewhere else because these people aren t there to help you that s for sure.
The adolescent ward was great. I was inpatient for a week in February and outpatient for 4 days. I thought the nurses and therapists were great and most of the staff I met were helpful. I was happy with the care I got and while the food wasn t the best, it was not the worst in the world.
The need to fire Dr. Snipes cause he told me that there was no help for me anywhere. And I'm starting to believe it. If I kill myself it's because of him
This place was just the worst. They have no real compassion for the people they care for. Felt like a money maker from the beginning to the end of my stay.
Unit 2 was Very proffessional and very knowledgeable yet so empathetic and kind. . Coming from a RN w my PHD in trauma shock surgery and flight nursing for 34 years
This place has been a life savior. We I started going I didn t realize how sick I was until I was at my discharge and noticed I was the person I used to be fresh, excited about life. I didn t realize how beat up and depressed I was till I smiled for the first time in treatment and my face hurt. All my feelings came back and I was happy again. I was thankful to the compassion of all there and the help to become a better person and understanding my thought patterns was not the best. I learned how to deal with others and set boundaries. That I don t have to please or pay for everyone. I can treat myself good too. I don t have to hate myself for past mistakes and I m not responsible for everyone. I am so happy now. I thank God for this place and wish there had been one years ago when I needed one. I have always had issues but never knowed how to work with them to recognize them. I went from shy to being whole and talking to all around me. They never make you feel bad about your past thoughts. I can t say enough. I do believe if you really want to get whole this is the place.
This is hands down, the best treatment center I have ever been involved with. Each and everyone of them are the kindest folks you will ever meet. True Angels that cared for me 24/7! They gave me my life back after years of alcohol abuse. I beg whoever reads this that needs help, reach out to them. I have nothing but love and admiration for all of the staff. From the bottom of my heart, Thank You and you all will always have a special place in my heart forever!!!
PHP staff helped me so much!! They gave me the tools I need so I can live with anxiety and depression. The staff were kind and always willing to help me day by day with new ideas and skills. Very thankful for this program!!
Horrible..... This place is about money and insurance and the fact is, because there are so few treatment centers, they can get away with it. Our insurance company approved and agreed to and provided authorization for 28 days. We spoke to the specialists in the Carolina Center and they simply said it was not going to happen. They basically promised to try to get one more day, but said to be ready to pick him up the next day. They did not call us back, they did not call our insurance company and they called us the following day, saying... come get him.. So, a three hour drive through back country roads with a moment's notice. Just because treatment in the entire country is hard to find is no excuse for medical professionals to behave this way. Our son is at risk of dying from this disease and for them to discharge him after 72 hours should be criminal. We explained this, numerous times, but the doctor made the decision. If you have insurance and you think three days of treatment will help you with an addiction problem, give it a shot. But if you get the wrong person on check in, guess what? Some of them like to be the gatekeeper and like the power of NOT admitting people that they think don't need treatment. Absolute ripoff and all about the money, not people wanting to help people. I have seen it twice and it makes me sick. And I am not hiding behind a screen name....Anyone that wants to hear my story can reach me. Just look up the owner of Computer Exchange on Washington Rd in Augusta GA. I guess the reason other people don't post bad reviews is because they are so consumed with trying to save a loved one's life, or perhaps they have these bad reviews scrubbed. Well, I had a moment to warn others and I will keep doing so. Arrogant staff and more arrogant doctors. I am sure there are some there that care, but the gatekeepers and the doctors we have seen should not be in these positions of power over these people who need help to save their lives.
Did the PHP program for 4 days, on my 4th day I came in for therapy and was told to go to the business office to speak to someone. At the business office I was informed that my insurance didn t cover my care and was requested to pay $2500 up front. Working as a server and not being able to work all the time because of the PHP program I was not able to pay anything. My question is, why the hell was I not informed about this when I first started the program? After asking the business office that, crickets came across the room. This is VERY unprofessional and I am very unhappy with the outcome from the Carolina center.
My days as an inpatient at the Carolina Center were numbered at 9- from November 28, 2016 to December 6, 2016. At first, I was hesitant, despite being the one to step forward and say I needed to be admitted. I knew there would be group therapy, and I thought: 'Really? Are we going to sit in some circle, holding hands and singing Kumbaya?' Group therapy was not faux, not sugar coated. It was deep, like, abyss deep. We talked about anything and everything, from music, to books, to religion, to Harry Potter, to superstition, to medication... I still keep in contact with about three patients I befriended. There, I was able to grasp that I am certainly not alone in my battle. I wasn't the only one with manic highs, depressive lows, crying spells and panic attacks. Instead of my insecurities being manipulated, they were accepted and loved. I felt okay for the first time in months. The nurses there were exactly the same; open to talk any place, any time. They didn't let us wallow; they let us explore our illnesses and learn how to overcome them. The adolescent program pushed me into reality, which some people hate, but it was what I needed to heal. If you are looking for a place to admit a child or yourself, I would definitely recommend both the inpatient and outpatient adolescent program.
I read the reviews and thought it cant be that bad but after not even being able to get someone to answer the phone about an application it must be that bad. The lady at the front desk said they usually call you. I'm only asking if I can be a decent human and follow up on my application. They do not pick up at any time. They do not return calls. It seems like they need people with everyone's best interests at heart.
i went here for 16 days back in march of last year and i ended up relapsing and self harming and i was told by nurse sally i was just an attention seeker and i was just triggering the other kids so i don t recommend going here for depression or suicide if you re an adolescent
I was impatient on Unit 2, for 5 days. As soon as I walked into my unit, I was greeted by other patients so warmly. They showed me the "ropes" and I felt I was with family. Group therapy was nice, but the interaction and talk time alone with other patients made the stay 10 times better, because we all shared a lot of the same experiences and really helped one another out a lot. This was my first experience in a mental health facility, and not once did I feel I wasnt cared for. The food was good and all you could eat. I think I gained weight during my stay. Snacks, juices of all kinds and coffee were available 24 hours a day. After day 1, my routine was good. I allowed myself time for me and forgot about Facebook, problems at home or work, and besides missing my family, I felt safe and just allowed myself to grow and heal. Today, as I write this review, I realize I left too early and am going to voluntarily sign myself back in to continue my recovery. I left feeling I could do it on my own, but now realize I need to be there longer. I give 5 stars for this facility and am so grateful for the help and resources they provided me.
thecarolinacenter.com
