Wow! The first place that had both Medical Doctors and Psychiatrists diagnosing me at the same time! I can now live and sleep without NIGHTMARES! Just that made me happy but the continued therapy over 6 and then 9 months! There is no other rehab center I could have gotten my mind right other than BCMHA! If I ever have to I will go back!
Some of the staff members are quite rude to extended family members who come to visit.
Other times the facility has been incompetent with regards to having meds ready at the said time of pick up of a loved one, they have a whole week to get meds ready for a client to go out on a weekend pass. No regard for the time, energy and money it takes to schedule this event.
In regards to tx it's good. Staff need some more organizational and communication skills. They are not only there for the client but also the family members in regards to effective communication skills.
amazing doctor and
staff and
ignorant staff as well
Most of the staff are rude and unpleasant and difficult to work with for basic things we normally take for granted like food and sleep. Soap and toothpaste are not a human right? You can "earn" these "rights" back with an actual lottery system that dishes out dollar store items in exchange for attending "classes" put on by some of the finest experts you will ever meet in the world. Expect to be treated and punished like prisoners in prison are treated and punished. Why? Because I was told "people would never want to leave here if we were nice to them".
Really, REALLY good. Amazing staff, groups and the list could go on forever. Helped me so much I can't say thank you enough. I am a different person.
Our son has been here for two months and has been very fortunate to have an incredible mental health team. The staff are incredibly helpful and both he and us parents have nothing but great things to say about this place. He's seeing incredible progress with his condition and he is grateful for the opportunity o be here.
Advertises itself as a rehabilitation centre but is actually an oversize psychiatric care facility. Equipped to manage chronic addiction issues, they are not as good at managing the transition back into society. Good place to get some clean time under your belt though. Closing soon and transitioning to a new facility in Coquitlam on the old Riverview grounds
I have someone in there for almost 6 months you can not get any information no phone calls back nothing. Even relatives! There is absolutely no change ! They just have her on just as heavy drugs as she was on . This place is terrible if anyone knows the phone number to the person that runs the place please let me know! This is awful! And they put them in housing like this!
I absolutely have zero regard for health institutions that have no compassion for the very people who need their service and this place is one. I talked to the intake person about my friend's recent paranoid delusion. The intake person asked if I knew if my friend was using any drugs and when I told her that he maybe using marijuana for medical reasons, this is what she said: "He may be one of those unfortunate cases that develop irreversible psychosis/ schizophrenia after smoking marijuana (giggles)" . I WAS APPALLED BY THIS PERSON'S BEHAVIOUR. She had no compassion for this sick person (my friend) and carried on to babbling about something that she had no clue about. I asked if she was a clinician and she said she was an intake person. SOMEONE WHO HAS NO MEDICAL TRAINING tells that my friend maybe have irreversible psychosis or schizophrenia? Are you kidding me? I'm filing a formal complaint through the BC Health Ministry and I hope this person will be one day in my shoes.
bcmhsus.ca