The Broadmoor Review

Beautiful property! Definitely the best view I have ever seen at a hotel/resort

Excellent place, with all services, for high budgets, since it is luxury

Attended the Lake Terrace Dining Room brunch and it was phenomenal. Five star experience through and through, from wait staff to atmosphere to food, everything was elegant and very detail oriented. The brunch offers something for everyone, with varieties of meats, cheeses, omelets, desserts, pastries, a sundae bar.... the list goes on. Also at the champagne brunch bottomless mimosas are included. Definitely on the pricey side but for a celebration or a special occasion you'd be hard pressed to find a better location. There is a dress code to be cognizant of, you can find those details on the Broadmoor website.

Between the views and the service, I am not sure which was better. A truly indulgent experience. I look forward to returning!

We stayed one night, to celebrate my birthday. Every single staff member with whom we interacted wished me happy birthday. The level of service at this hotel is unparalleled. Dinner at Ristorante Del Lago was magnificent. We had the chef's taster menu, and it was more food than we could eat, though we sure tried!

There was free valet and all of the workers were extremely welcoming!!

It was just beautiful. We loved all of the Christmas decorations. It was very magical.

Wow!!! What a historical experience. The paintings are are very beautiful, it's like being able to stay in a museum. The staff was always helpful and friendly.

It could be much better, but absolutely gorgeous hotel!

I've been coming here for years and it is always great. It is expensive, but that's what 5-star service costs. Worth every penny.

We visited the Broadmoor for Sunday brunch with friends. The food was amazing! The atmosphere was beautiful. The Landscaping was gorgeous! It was quite the event. All of us enjoyed everything. Definitely hope to return sometime soon.

Amazing service. Beautiful grounds. Make your dinner reservations early or you'll eat at 10pm. In that same note most places serve the full menu in the bar

I have been to many 4-star hotels. Never have I seen the loyalty, customer focus, and cleanliness of this hotel. Greeted by all staff with a warm welcome. Stunned.

Customer service and atmosphere are world class. Attention to detail is impeccable.

The legend is real. Incredible service, second to absolutely none. Always a pleasure

The Broadmoor is an amazing hotel and I can't wait to go back!

This place is fantastic.The food atmosphere and drinks are just amazing. Careful about the beer they can get quite big.

Took the family to the Broadmoor brunch to celebrate my wife's 50th birthday. It's expensive, but absolutely amazing! The food is out of this world, the coffee is great, and the atmosphere is very nice. The workers are friendly and very helpful as well. Highly recommended!

This. Place. Is. Gorgeous.
You don't even need to be in from out of town. Just go and look around. Everything is beautiful.

I mean where to start, will give it a try. Awesome, stupendous, wondrous, magnificent will be some of the words to describe the place. The staff is amazing, they will go an extra mile to ensure that you have the best experience of the place. The rooms are really comfy and every effort has been made including small details to ensure that guests have a nice and relaxing stay. Folks at front desk are really courteous and empathetic to your needs, the shuttle service is super, plenty of stuff to do at the hotel property or if you want to step out to see the local attractions they have shuttle services. Highly recommend to atleast stay couple of nights to soak the place and what it has to offer.

I only visited the Broadmoor because I was on the bus. This place is not photographer friendly. I went several years ago with my Mother and wanted to take photos of the swans and ducks, and a security guard refused to let us in. When I was little, my Mother and Aunt were employed here and my Uncle worked at the Zoo. We went to watch the swans and ducks frequently and didn't have any problems.

Beautiful hotel, friendly staff members who somehow magically know your name at the broadmoor smiles are the order of the day!

Huge and awesome. Beautiful inside free to go in, but bring some money for parking.

The Broadmoor is a really great place. Its property is absolutely beautiful and all of the staff members are incredibly sweet and helpful.

We visited the Golden Bee on a Thursday night. The service from our waitress was great but the wait was expected to be 30 minutes to an hour and at about the 30 minute mark they realized they forgot to put our names on the list. They offered us a seat at the bar for dinner but we finished our drinks and left. I don't know if it's so.ewhere we would choose to visit again.

Upon arrival we checked in giving my credit card and photo ID. The front desk checked me into the wrong room and charged my card $579.49. They checked me in again, now charging an authorization of $443.54. The manager couldn't explain this even though he pretended to. I had to cancel my credit card due to the charges that we unexplainable by management. We got our car out of valet when checking out and a tire had a nail in it. The mechanic said it looked like it had just been done or else the tire would have been flat. There is a big difference between excellent standards of customer service and being pretentious. The Broadmoor is pretentious with low standards of customer service. Staff in the restaurants were rude. The bathrobes were a joke and very worn. The price is worth it for amenities but definitely not service. I'm so disappointed because everyone raved about it before I went. I don't know if I will return. The only thing going for this place is the grounds. The restaurant dining is non-comparable to restaurants in NYC, nothing spectacular.

The Broadmoor is THE Broadmoor. Nothing in this state can compare...

Visited La Taverne for dinner. Great steak and service.

Beautiful place with a wonderful history. Check out the seven falls if you are able to do a bit of hiking. Very worth while. The museum is worth seeing as well.

We stayed in the "Classic Room" with a king size bed. Perfect for a couple. The staff were all very helpful.
Note: 20% tips are automatically added to any of the Broadmoor Restaurants, and you can add more of a tip of you'd like.
Make sure to take some time to explore the hotel. There are tons of interesting photos, art work, and memorabilia.
The fitness center had free weights, 10+ treadmills, training coaches, exercise machines, etc. One of the best setups for a hotel/resort that I've ever seen.

Fancy, beautiful resort. If you don't mind spending a lot of money for a very fancy experience, this is the place for you. There grounds are immaculate, activities plentiful and the scenery is exquisite. I've slept in nicer and newer beds, and better kept rooms, but this had an experience unlike anything I've done before.

Beautiful Resort. It is very busy with conferences, groups and visitors. It is a destination for high tea or a nice dinner. I would also suggest it for brunch and bowling.
It is pricey, but you will get the service you want and need.

It's alright. Personally it's not my thing, but if you like thing posh and fancy with hints of man cave, this is perfect.

The lasagna at the Italian restaurant was out of this world, and very modestly priced

Attended as a guest, very interesting building and architecture, Free Pikes Peak Hill climb museum was a bonus.

Fantastic resort with great atmosphere. Service is top notch. Premier room was spacious and elegant. Plenty to do and see. Food is always a delight.

A very nice place to visit even if you aren't spending the night. Parking can be confusing though

It is a beautiful place and well run. I always enjoy it.

This is my all time Favorite place to visit in the Springs. Outstanding service, always sparking clean and well I call it the Heart of Colorado Springs. I have been visiting the Broadmoor since I was a little girl and it's so near to share this gem with my kids now. Walking around the lake is so relaxing and it's stunning! The rooms are the best sleep in town and the staff goes above and beyond to make your stay enjoyable. I haven't stayed in a room in a few years since my mom lives near the hotel but we always go up here to walk around, snack and enjoy the scenery. The cost is high to stay here but believe me, you get what you pay for.

Bad neighbor!! Tell your illegal shuttle vans to stop honking and yelling everywhere they go or hire the locals to work at the hotel PLEASE CARE!

Outstanding...Service, atmosphere, amenities all First Class

We thoroughly enjoyed the Sunday brunch. World class service, cuisine, and the location was beautiful.

The Broadmoor is truly a magical place to stay. I was here for a work leadership off-site and my wife came along with me and we both were blown away by the service amenities and the hotel itself. Great service from all staff from the valet to the counter to the in room dining service, everyone was simply top notch. The grounds are beautiful and there is plenty of space to sit and work, to walk, to lounge, and even to paddle a boat. We will definitely be back to visit the Broadmoor with our entire family, and plan to visit the zoo! Yes there is a zoo nearby.

There is something magical being here. It feels as if you've left Colorado to a far away destination. I also worked here and the magic is how the staff makes you feel. I still love walking the grounds. The history is also fascinating.

It doesn't get any better! You will absolutely feel like royalty!

Amazing hotel with very comfortable rooms and first class service from all the staff. A very special treat for us. We here for the Weekend of Jazz!

Food, setting, and customer service are always over the top. Five stars aren't enough.

Beautiful hotel and land. Staff is attentive and friendly. Rooms are tastefully decorated and the restaurant at the golf club was fantastic.

Great ambiance and service, lives up to the 5 star rating!

I have been enjoying the Broadmoor elegance and extraordinary service for over 25 years. Whenever I need a pick-me-up and a nice elegant little lunch with a friend that's where I go.

The service at the Broadmoor was exceptional! The servers, attendants and staff were amazing. I travel a fair amount and this service was better than any place that I can remember. In addition, the cottage I was in had a babbling mountain brook in front of it. This was an opulent abode nestled in the shadow of the Rockies. I would come back here again and again.

Truly a breathtaking institution in Colorado Springs. The original architecture and timeless allure of each and every lobby were stunning.

The BroAdmoor staff always goes out of their way to offer a fantastic time to everyone!

Very nice hotel. Friendly staff. Went to look around, walk around the shops, and eat lunch. Had gelato and truffles that were delicious!

Excellent amenities and service. Very good shops on premises as well. Pool and hot tub needs to be upgraded though.