The staff was great but the kitchen got my steak w...
The staff was great but the kitchen got my steak wrong twice and no one asked if our main course its alright.
Booked an afternoon tea at OXO Tower for my manage...
Booked an afternoon tea at OXO Tower for my manager's baby shower for a Friday afternoon. The menu accommodated our variety of dietary needs and there were no issues with last minute guest drop outs which was great. The restaurant was beautiful and the view was nice, but that's where the positive ends.
When booking I had confirmed three times in advance that we would be able to get the table early in order to set up decorations and party favours. Upon arrival we were told, quite rudely, that we would not be able to get to the table until 3 as that is when our booking started. No apologies or explanation if the earlier booking had run over or any effort to tell us they'd inform us when the table was ready. Keep in mind that half the restaurant was empty at this time. My friend and I waited in the bar until the rest of the group came, during which she accidentally spilled a full glass of water on her chair/floor that took 15 mins for a member of staff to notice and do anything about. There was a service charge on her bill for a single glass of prosecco and when the rest of the group arrived we had to awkwardly wait for our table to be ready so we could go and set up the small treats for the guest of honour. No one offered to take their coats, though we had ours taken when we arrived.
After we sat down, it took almost an hour for the food to be served (despite preordering from the set tea menu), by which time much of the tea we had been given was cold. The waiters made us re-arrange our seats based on how they had plated the dietary requirements, even though they'd been told at least half an hour before which person was sat where and could have asked us then or plated the towers to accommodate. (We had one vegan and one without smoked salmon - it wouldn't have been hard).
From the tea, the sandwiches were nice and there was an interesting selection of savoury treats, though the scotch eggs had several bones on one plate. The scones were average and cold and we had to ask multiple times for the jam and cream to go with them. There were only three sweet options in addition to the scones which was completely unbalanced from the variety of savoury. On the plus side, there was a lovely vegan cream option available.
Overall the service throughout the afternoon was poor, disorganised and inattentive. Several of the guests (only a table of 8) had to ask multiple times for their drinks to be refreshed and no one ever asked us how the food or drink was.
Nice food with good drinks. With historical view I...
Nice food with good drinks. With historical view I love this place.
A delicious meal and lovely sit outside on the ter...
A delicious meal and lovely sit outside on the terrace before hand (we visited during the end of summer, so was warm enough). The food was excellent and had a good night. Though the lights could've been turned down as they were very bright which hampered the sunset atmosphere.
Best steak ever!! The peppercorn sauce was amazing...
Best steak ever!! The peppercorn sauce was amazing. Service was great too. Great view which adds to the experience.
Good food, very nice terrace although a little cra...
Good food, very nice terrace although a little cramped outside. Attentive and friendly staff, good a little pricey.
Exceptional food and service on both lunch and din...
Exceptional food and service on both lunch and dinner occasions that I've dined here. Various mixed reviews on service but we've never had a complaint luckily. Have recommended to many looking for a high class meal out, and a view of the City from the south is a nice alternative angle as opposed to the usual north of the river roof top establishments. Would certainly visit again.
Very good service. Professional and careful. Good ...
Very good service. Professional and careful. Good cuisine and great view.
The fixed price lunch menu is great quality and go...
The fixed price lunch menu is great quality and good value.
The right place for having a splendid dinner enjoi...
The right place for having a splendid dinner enjoing marvellous views of the river Thames crossing London.
Absolutely amazing service for my partners birthda...
Absolutely amazing service for my partners birthday. Couldn't fault a thing, food and service top notch. Thank you.
Loved it. Get what you pay for and the quality is ...
Loved it. Get what you pay for and the quality is high. Would definitely visit again
Great service as always and delicious food and coc...
Great service as always and delicious food and cocktails.
Good restaurant with reasonable prices for the foo...
Good restaurant with reasonable prices for the food. A reservation is recommended
Fabulous place for dinner. I had the lamb and it w...
Fabulous place for dinner. I had the lamb and it was delicious
Spectacular views of London and the food was excel...
Spectacular views of London and the food was excellent. The only drawback was that I had food envy looking at my girlfriends meal....
Nice atmosphere and river views, you'll pay for th...
Nice atmosphere and river views, you'll pay for the privilege though
The cocktails are good, but the staff are "pain in...
The cocktails are good, but the staff are "pain in the as".
Expensive, small portion, bad service. Taste not b...
Expensive, small portion, bad service. Taste not bad. Romantic view of the river.
Over priced, snobby staff and uncomfortable seatin...
Over priced, snobby staff and uncomfortable seating.
Attended today for business. It was busy with Xmas...
Attended today for business. It was busy with Xmas parties but they happily sat us at a quieter table. The food was excellent. Stunning views. Quite possibly my new favourite restaurant.
Is on the 8th floor of the building and offers a b...
Is on the 8th floor of the building and offers a beautiful view of Northbank, from Charing Cross to the City via St Paul.
Caring staff, room a bit noisy but it goes.
Cuisine very well, with options for children.
Recommended for the view. The food's good, nice co...
Recommended for the view. The food's good, nice cocktails, service upmarket, balcony lovely. Right above the centre of London looking across the River to St Paul's and Charing Cross.
Great place and great staff. Cool drinks with tast...
Great place and great staff. Cool drinks with tasty bar food. Very swanky x
Libre the view from up there and you can go up jus...
Libre the view from up there and you can go up just to admire ;)
Amazing Views and the Brasserie menu is superb! De...
Amazing Views and the Brasserie menu is superb! Definitely going again!
Nice food and lovely view to Saint Paul's Cathedra...
Nice food and lovely view to Saint Paul's Cathedral
Great venue but expected better service. Reluctant...
Great venue but expected better service. Reluctant to provide vegan/vegetarian menu although they have one.
We nipped in here to dodge Storm Dennis and grab a...
We nipped in here to dodge Storm Dennis and grab a drink - we were seated immediately and service was quick. The food people were eating around us looked great so we would definitely return for a bite to eat if we were close by again. The cocktail was delicious too! Worth a trip in just to say you've been up the OXO Tower!
Good food and good view but a bit pricey, would re...
Good food and good view but a bit pricey, would recommend booking beforehand
Great place for a cocktail and view. Great service...
Great place for a cocktail and view. Great service, really nice atmosphere. Fab place!
Definitely one of the best places to see in London...
Definitely one of the best places to see in London! It has one of the nicest views of the river :)
Unreal views and the food was amazing. Definitely ...
Unreal views and the food was amazing. Definitely will be back!
Great place to start your day out in London, Start...
Great place to start your day out in London, Start with a few drinks while looking over skyline of London and plan your day.
Great views and great food.
Great views and great food.
We probably would've had a better time in the Brasserie...the Dining room wants to be more formal.
Had a nice dinner and a great walk along the river to the Southbank center.
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