I recently hired Crime Clean Tx, and I am extremely impressed with the job they did. The team was professional, efficient, and handled the situation with care. They made an unfortunate experience a bit easier to bear. I highly recommend their services.
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Questions about Crime Clean Tx
What is Crime Clean Tx?
Crime Clean Tx is a full-service crime scene cleanup company operating in Texas since 1995. They specialize in cleaning up blood, gross filth, feces, pack rat and hoarder houses, as well as unattended deaths and suicide scenes. The business provides hazardous cleanup services for accident, death, trauma, and illness-related incidents across San Antonio and Austin areas.
How much does a crime scene cleanup cost?
The company charges a minimum of $750.00 for crime scene cleanup services. A total cost is only provided after a site assessment has been performed by their technicians. They also offer direct billing to insurance companies for these hazardous cleanup services.
What do customers appreciate most about the service?
Reviewers consistently praise the team's professionalism, efficiency, and compassionate approach during difficult times. Customers highlight the company's attention to detail, thoroughness, and ability to make a traumatic experience easier to bear. The service is described as discreet, with unmarked vehicles and logo-free uniforms used at the scene.
What is the rating and review breakdown?
The Trustburn rating is 4.2 out of 5 stars based on 10 reviews. The distribution shows five 5-star reviews, four 4-star reviews, and one 3-star review. All feedback is recent, with the latest comment posted in December 2023.
Where are they located and how can I reach them?
The business serves San Antonio and Austin, Texas, with local phone numbers (210) 723-4892 and (512) 669-2999. For other areas in Texas, customers can call the toll-free number 1-888-553-6787. Their headquarters are located at 1716 S San Marcos in San Antonio.
What certifications and experience do the technicians have?
Their technicians are Haz-mat certified and Biohazard Specialists with a minimum of 15 years of full-time experience. The company is bonded, insured, and accredited to provide these hazardous cleanup services. They operate as a dedicated full-service firm where crime scene cleaning is their only business.
How does the cleanup process work step by step?
The process begins with a site assessment to determine the total cost. Once the assessment is complete, the team cleans the scene using their Haz-mat certified specialists. They aim to remove all traces of the incident, leaving the property clean and safe again.
What are the practicalities for booking and scheduling?
The company operates 7 days per week to handle emergency cleanup needs. They dispatch crews to properties with unmarked corporate-owned vehicles. Technicians wear uniforms without logos or markings to maintain discretion during the job.
How does the company ensure discretion during the job?
The team is committed to providing discrete and professional services. They never allow news cameras into a scene and do not release information to the news media. This ensures the cleanup remains private and unobtrusive for the client.
What do first-time customers need to know?
Customers who have hired them describe the experience as highly recommended and top-notch. The team is noted for being prompt, respectful, and efficient throughout the entire process. Many clients feel at ease and impressed by the quality of the work performed.
Who is this service specifically designed for?
The company has been rebuilding shattered environments through compassion, experience, and education since 1995. They focus on providing professional services for accident, blood, crime scene, death, and trauma scene cleanups. Their goal is to make difficult situations manageable for homeowners.
What are the specific terms regarding pricing and billing?
The website states that pricing usually starts at least at $750.00. A final price is determined after a site assessment is performed. Insurance companies can be billed directly for the crime scene cleanup services provided.
What compliance and safety measures are in place?
The business is credentialed, permitted, and accredited to provide crime scene cleanup services. They carry liability, workers' compensation, and commercial vehicle insurance for their operations. This ensures clients have peace of mind regarding the safety and legality of the service.
What specific types of scenes do they handle?
The company offers services for illness-related cleanup, including pack rat and hoarder houses. They also handle gross filth and feces as part of their hazardous cleanup portfolio. These specific scenarios are listed among the conditions they address professionally.
What is the official website of Crime Clean Tx?
The official website of Crime Clean Tx is texascrimeclean.com.
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10 Reviews
I recently had the unfortunate need for a crime scene cleanup, and Crime Clean Tx came highly recommended. They did an outstanding job. The team was professional, compassionate, and respectful throughout the entire process. They truly went above and beyond my expectations. I can't recommend them enough.
I had the unfortunate need for a crime scene cleanup, and I'm so glad I chose Crime Clean Tx. The team was incredibly professional and handled the situation with sensitivity. They exceeded my expectations and made an otherwise difficult situation a bit easier to bear. Thank you!
👏 Crime Clean Tx did an amazing job cleaning up a crime scene at my property. The team was professional, thorough, and made me feel at ease throughout the process. Their attention to detail was impressive, and the end result exceeded my expectations. Great company!
👍 Crime Clean Tx did an amazing job cleaning up the crime scene at my property. They were prompt, professional, and went above and beyond to ensure everything was taken care of. I was very impressed with their attention to detail and the quality of their work. Definitely recommend!
😊 I was extremely impressed with the level of service I received from Crime Clean Tx. They were prompt, professional, and did an exceptional job cleaning up the crime scene. Their attention to detail and commitment to excellence sets them apart from other companies. Highly recommended!
Crime Clean Tx provided exceptional service during a difficult time. They were professional, compassionate, and thorough in their work. Their attention to detail and commitment to customer satisfaction truly sets them apart. I highly recommend their services.
I recently hired Crime Clean Tx to clean up a crime scene in my home, and I must say, their service was excellent. The team was professional, efficient, and respectful throughout the entire process. They were able to completely remove all traces of the incident, leaving my home looking clean and safe again. I highly recommend their services!
As a customer of Crime Clean Tx, I can confidently say that their services are top-notch. From start to finish, the team was professional, efficient, and respectful. They made a difficult situation much more manageable, and the results were outstanding. I highly recommend them.
I had the pleasure of using the services of a crime scene cleanup company recently, and I was extremely impressed with the professionalism and efficiency of the team. They were able to clean up the scene quickly and discreetly, leaving no trace behind. I would highly recommend their services to anyone in need.
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About Crime Clean Tx
- Website
- texascrimeclean.com
- Phone
- 2107234892
- Address
- 1716 S San Marcos
