Telemed Review

About Telemed

TeleMed: The #1 Medical Answering Service for Your Healthcare Practice

In today's fast-paced world, healthcare providers need to be available 24/7 to their patients. However, it is not always possible for doctors and nurses to answer every call that comes in. This is where TeleMed comes in - the #1 medical answering service that provides expert staff to handle all your calls.

TeleMed has been providing medical answering services for over a decade and has become a trusted partner of many healthcare practices across the United States. Our team of experienced professionals understands the importance of timely communication between patients and healthcare providers, which is why we offer customized solutions tailored to meet your specific needs.

Our Services

At TeleMed, we offer a wide range of services designed to help you manage your calls efficiently. Some of our key services include:

1. Appointment Scheduling: Our team can schedule appointments on behalf of your practice, ensuring that no patient goes unattended.

2. Message Taking: We take detailed messages from callers and forward them directly to you or any designated staff member via email or text message.

3. Emergency Dispatching: In case of an emergency, our team can dispatch urgent messages directly to you or any designated staff member via phone call or text message.

4. Call Screening: We screen all incoming calls based on pre-determined criteria set by you so that only important calls are forwarded directly to you or any designated staff member.

5. Bilingual Support: Our team includes bilingual professionals who can communicate with Spanish-speaking patients fluently.

Why Choose TeleMed?

There are several reasons why healthcare practices choose TeleMed as their preferred medical answering service provider:

1) Expert Staff - Our team consists of highly trained professionals who have years of experience in handling medical-related calls with utmost care and professionalism.

2) Customized Solutions - We understand that every practice has unique needs when it comes to managing their calls; hence we offer customized solutions tailored specifically for each client's requirements.

3) Cost-Effective - Outsourcing your call management needs can save you money compared with hiring additional staff members solely dedicated towards this task within your practice

4) HIPAA Compliant – All our processes are fully compliant with HIPAA regulations ensuring complete confidentiality and security when handling sensitive patient information

5) 24/7 Availability – With Telemed’s round-the-clock availability, there will always be someone available at the other end whenever a patient tries reaching out after hours.


Conclusion

In conclusion, if you're looking for an efficient way to manage your incoming calls while providing excellent customer service at all times then look no further than Telemed! With our expert staff members available 24/7 coupled with customizable solutions tailored specifically towards meeting each client's unique requirements; we guarantee satisfaction every time! Contact us today so we can help streamline communication between patients & healthcare providers alike!