Stay far away from this company
Stay far away from this company. Got an office during COVID-19. First thing off the bat, AC is turned off on weekends. This was never mentioned and basically limits working on weekends unless you want to sit in a sauna. Second the ridiculous charges after you cancel.
Office restoration fees near $400 and late payment fee of $79 for not being at fault
It's a pretty place it looks very modern, but, the customer service was definitely lacking.
This Executive Suites building is staffed with professionals who can provide the elite services my business requires. The building is very clean and the environment will help your business prosper.
Totally unreliable internet services. Don t trust when they lie to you and misrepresent what you are supposed to be getting. Don t set up auto payments. They will simply take it. And you are out.
Pretty nice, modern place, unfortunately they are only setup to support small startups etc
Our office is here for over 2 years. Perfect location, great costumer service and comfortable environment.
If you are looking for a business office in Irvine then Regus should be your first choice. The location is great, and Regus staff at 7545 Irvine Center Drive is exceptional above and beyond great. They make your business look professional and handle all your requests without a question asked.
I have been with Regus over 3 years and they have elevated my business to a different level which has increased my business and my clients satisfaction with the office location, service and environment.
Thank you Regus for making business as it should be!
Good morning managing executives,
This is Global Gate Tax and Accounting. i have rented this office space from Regus in 7545 Irvine center drive Irvine CA 92618 for 2 months and after leaving in July the accounting team for Regus Headquarters seems to have Scammed me out of $1128.00 for a second charged retainer fee and phone charges for months never used. None of this was included in our contract and a copying charges another $163.00 which we never used the copy machine services.
I contacted the folks at Regus and attempted to escalate to have the issue resolved and what i received in return was no help and all requests fell on deaf ears and this is the worst customer service i have ever experienced.
Be aware, Before signing contracts with leasing agents for office spaces make certain your contract reflects all agreements.
The Image of the office is excellent, when having people come to the office, make sure you tell them NOT to put in the suite number or they will end up a mile and a half away. The staff goes through periodic changes, I have in a 9 month span of being here, been through 3 managers onsite. Each time they have messed up my initial agreed rent amount and deposit amount. They eventually get it right but it is a hassle and unnecessary, wish they would just stick to what initially was negotiated with out the hassle . Reason for the low score however is the hourly staff on multiple occasions has forgotten or had other things keep them from letting me know a client was waiting for me in the lobby, which is one of the reasons for paying 100 a square foot for my office space. I feel i am paying to much and getting a service that is not 5 star but rather 2. be aware , if you are looking for reliability with consistent appointments, and notifications, may be better off else where. The straw that broke the camels back however was the attitude i received from the receptionist when looking for help with access to my office, I contacted her after receiving her number from another Tennant, looking to get help in accessing my office, she yelled and screamed offering 0 help wanting to know how i received her number. I was seeking help or a direction to get help. I contacted corporate, who helped me get in my office 3 hours later. The worst part though was the following Monday, she was rude unprofessional and made a scene in the front, that made me question why I ever chose REGUS in the first place definitely not putting the tenant 1st. My original Regus in san diego was never like this, and would have expected some kind of up grade to the staff after the event, but instead, I put in my notice, and received, no attempt to keep me, but instead was told it would be best to avoid her, which is impossible since she literally is in the front handling my clients with a negative tone and attitude, a consistent cold and rude individual in the front who continues to work here, even after the rude, and unprofessional manner in which she continues to operate. I have talked to other tenants who also are displeased with the individual, and the way management looses their grip on whats been negotiated on each transition that takes place every 3 months, almost like a scheme to attempt to get you to pay more, than what you initially agreed, don't let them push you around if you do take an office space. Glad I am leaving, good riddance, take some advice, avoid this place like the plague.
nexlogica.com
