I recently used this company for some technical su...
I recently used this company for some technical support and, unfortunately, it was quite underwhelming. While their website looks slick and professional, the actual service fell short of my expectations. The technician assigned to me seemed knowledgeable, but lacked the patience and empathy I was hoping for. The overall process felt a bit rushed and I didn't feel like my concerns were fully addressed. On a positive note, their pricing was reasonable, and they did resolve my issue eventually. However, the experience left me feeling like there's room for improvement in terms of customer service and communication. It could be a smoother experience with a bit more attention to customer satisfaction. 🤔