SysGen Solutions Group | IT Support & IT Services Calgary Review

Our office discovered SysGen Solutions Group quite by accident while looking online for a new IT partner. Their philosophy of client focused support was exactly what we were looking for and they haven t disappointed. With SysGen it s not one size fits all. They take the time to understand what s important to our office and provide exceptional IT support that s responsive to our needs.

With SysGen, we receive the benefits of a comprehensive team of IT specialists, coupled with the hands-on support of a dedicated technician. We simply can t say enough about our primary technician, Ross. He goes above and beyond to keep us running smoothly and offers practical solutions for our IT needs. Our secondary, Colby, is on hand when the need arises and our account executive, Chelsea, is wonderful.

We would highly recommend the entire SysGen team to anyone looking for an IT partner.

Top notch IT support.
Our Tech Alex is highly qualified and efficient.
Have used for the past several years and they have helped us modernize our systems, improve our security and backups, and keep things running smoothly.
Gone are the days when I could afford the time and effort to do it myself
Let alone the knowledge required.

We have worked with Sysgen for over 3 years and are very happy with their services. They are a full service IT firm and manage all aspects of our IT systems. They provide timely and responsive service.

I've used Sysgen for various support and systems needs over the years and have always been extremely satisfied.

SysGen IT Solutions is an amazing company that I would recommend to anyone, no questions. Ryley Bauer from SysGen IT is so intelligent all around but especially when it comes to technology and the use of software programs. He always lends a helping hand right away and ensures you know his processes and how he fixes up any tech problems. Plus he is a complete joy to be around he is always so polite, respectful and happy. Highly recommend.

If you decide to outsource your IT services, SysGen is a company that I would highly recommend for any small business. They have constantly exceeded my expectations, have gone above and beyond on many technical hurdles encountered. they always keep you well informed on issues. They recommend and roll out leading products and solutions so that we can concentrate on our business, not the techie things that eats your time. Compared to having a full time IT person, SysGen's services are superior and simply makes great business sense.

We (Earth Drilling) switched to SysGen through a referral - and haven't looked back. Our account rep is responsive and willing to come right to our office if the issue requires. The IT management solutions put forward by SysGen are cost effective, user-friendly, and adaptable to our growing business.

Gold star to the team members from SysGen Solutions Group! From the moment of first contact, I have been met with prompt professionalism regardless of whom I speak to. While Ross was amazing, I have Ryley on speed dial! Whenever I run into any problems, I reach out and he answers and solves my issues promptly and effectively. When he is not able to sort the problem out immediately, he communicates when he will get to it and keeps his word. Thanks for the stellar service gentlemen!

I have had so many computer issues over the past month - working remotely on a server, especially Excel issues with certain spreadsheets that was effecting my deadlines etc. James assisted me along this frustrating journey and never gave up - and eventually found the problem, corrected it and now I can actually do my work and meet my deadlines. He was ever so helpful and very polite and great to work with. I have dealt with numerous IT supports from numerous companies, however, I have to say this has been the best support/service ever! Thank you so much!

Fantastic IT Support!

This is the IT team that the law firm I work at uses, and I cannot say enough how amazing they are! Our regular support person, Ryley, is always on top of things and always has an answer for any issues that pop up! He's always very professional and takes the time not only to fix the issues we have but to explain whats going on and what caused the issue to begin with. I'd definitely recommend this firm to anyone looking for an amazing IT Team!