Syntax

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2.0 2 Reviews

www.syntax.com

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What reviewers say about Syntax

Generated with AI from 2 reviews on Trustburn · updated 14 days ago

Customers note that the technicians are knowledgeable and professional, and the website is easy to navigate. However, they report issues with responsiveness, a disconnect between sales and technical teams, and overall poor support.

What does Syntax do?

Syntax is a global technology solutions provider specializing in cloud application implementation and management. They offer deep capabilities in implementing and maintaining multi-ERP deployments, such as SAP and Oracle, across various cloud environments.

Are there any complaints about Syntax?

The reviews on file mention that customer service was somewhat lacking with slow response times and poor communication. One reviewer also described the service as confusing and noted poor support.

AI-generated from reviews on this page. Verify anything important with the company directly.

Aundrea

Reviews 12 years ago

Confusing service and poor support.

Christine Parizo

Reviews 12 years ago

I recently used this IT services company to upgrad...

I recently used this IT services company to upgrade our network infrastructure. The website was easy to navigate and provided a lot of information about their services. However, I found their customer service to be somewhat lacking. It took a long time to get a response to my inquiries, and I felt that the overall communication could have been better. The quality of the work was satisfactory, but I think there is room for improvement in terms of client interaction. The technicians were knowledgeable and professional, but the overall experience left me feeling that there was a disconnect between the sales team and the technical team. If they can work on improving their communication and responsiveness, it would greatly enhance the customer experience.

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About Syntax

Syntax is a leading global technology solutions and services provider for cloud application implementation and management.

We bring to our clients deep capabilities in implementing and maintaining multi-ERP deployments (SAP and Oracle) in a secure and resilient private, public, hybrid, or multi-cloud environment

Our edge lies in our breadth of expertise and our industry understanding—elements that define our ability to deliver unmatched solutions and services.

Syntax: Your Trusted Partner for Managed Cloud Solutions

In today's fast-paced business environment, companies need to be agile and responsive to stay ahead of the competition. This is where Syntax comes in – a leading managed cloud provider that specializes in delivering mission-critical applications with unparalleled security and resilience.

With over 40 years of experience, Syntax has established itself as a trusted partner for businesses looking to transform their investment in SAP, Oracle E-Business Suite, Oracle JD Edwards, PeopleSoft, Hyperion, OBIEE and Siebel into value. The company has an undisputed strength in implementing and managing multi-ERP deployments (SAP and Oracle) across private, public, hybrid or multi-cloud environments.

At Syntax, we understand that every business is unique. That's why we offer customized cloud solutions tailored to meet your specific needs. Whether you're looking for private cloud hosting or public cloud services like AWS or Azure – our team of experts will work closely with you to design a solution that fits your requirements.

Our Managed Services offering provides end-to-end support for your entire IT infrastructure – from monitoring and maintenance to troubleshooting and problem resolution. We use advanced tools like AI-powered automation and predictive analytics to ensure maximum uptime while minimizing downtime.

In addition to Managed Services, we also offer Consulting Services designed to help you optimize your IT investments. Our team of technical and functional consultants can help you identify areas where you can improve efficiency or reduce costs by leveraging the latest technologies like AI/ML or IoT.

At Syntax, we believe that customer satisfaction is paramount. That's why we have a dedicated Customer Success team whose sole focus is on ensuring that our customers are happy with our services at all times. We measure success not just by how well our technology works but also by how well it meets the needs of our customers.

In conclusion, if you're looking for a reliable partner who can help you navigate the complex world of managed cloud solutions – look no further than Syntax! With our proven track record of delivering high-quality services backed by exceptional customer support – we are confident that we can exceed your expectations every step of the way!