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I recently used this IT services company to upgrad...

I recently used this IT services company to upgrade our network infrastructure. The website was easy to navigate and provided a lot of information about their services. However, I found their customer service to be somewhat lacking. It took a long time to get a response to my inquiries, and I felt that the overall communication could have been better. The quality of the work was satisfactory, but I think there is room for improvement in terms of client interaction. The technicians were knowledgeable and professional, but the overall experience left me feeling that there was a disconnect between the sales team and the technical team. If they can work on improving their communication and responsiveness, it would greatly enhance the customer experience.