Swan Cafe

Swan Cafe Reviews

Reviews 10
3.6
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I have never felt so unwelcome at a restaurant. As...

I have never felt so unwelcome at a restaurant. As soon as we sat down the waitress immediately told us we had to order because the chef was ready to go. We said they didn t have to serve us and we could do elsewhere since they seemed in such a rush. But they insisted it was okay. As we were finishing our food, the waitress said we needed to leave so she could pick up her son. It was worst costumer service I have ever experienced and I felt on edge the whole time. We definitely didn t feel welcome. I felt like my presence was an Inconvenience to them.

I went there today for the first time. I had to ru...

I went there today for the first time. I had to run errands in the shopping center, saw the place and looked at the menu. It looked good so I went in and ordered the grilled cheese with roasted tomato basil soup. It was SOOO good. The soup was quite good and the grilled cheese was the best! The person who took my order was super friendly. I also met the owner/manager who was there at the time and she was so wonderful too. I can't wait to go back and try more things. I have strawberry shortcake from there in my refrigerator waiting for me now!

It is a cozy little cafe. Charming atmosphere.

It is a cozy little cafe. Charming atmosphere.
I was there for a teeny-tiny baby shower event. Breakfast was delicious. We had a masterpiece cake! I want to say thank you for great memories and share the picture of the cake :)

We were very pleasantly surprised at how fresh and...

We were very pleasantly surprised at how fresh and delicious the food was here! We ll be back when in the area. Everything was super fresh. The staff was warm, welcoming and professional. Yummy!

The absolute worst costumer service my family and ...

The absolute worst costumer service my family and I have ever had. My 18 year old daughter recommended the place so we decided to go. We entered the restaurant and my wife, 18 year old, toddler and I were seated. We ordered our food. For 1 hour (Yes, 1 hour) we sat and not once did the waitress stop to give an update on when our food would be served or ask if we needed anything. She passed us multiple times within that hour.

Finally, another table which was seated well after us received its food and at that time I asked how much longer before we received our food. The waitress was not apologetic and said 10-15 more minutes.

At this point, we respectfully told the waitress that we no longer were going to wait and decided to go elsewhere with our business.

Terrible, terrible first impression and experience at this restaurant.