About Sunrise Software Limited
Sunrise Software Limited is a leading provider of service management software for IT, HR, and MSPs. With over 25 years of experience in the industry, Sunrise Software has established itself as a trusted partner for businesses looking to streamline their service management processes.
The company's flagship product, Sunrise ITSM, is a comprehensive solution that enables organizations to manage their IT services more efficiently. The software offers a range of features including incident management, problem management, change management, and asset management. It also provides self-service portals for end-users and integrates with other systems such as Active Directory and Microsoft System Center.
Sunrise HRMS is another popular product from the company that helps organizations manage their human resources more effectively. The software includes modules for recruitment, onboarding, performance appraisal, training and development, and employee engagement. It also provides analytics tools to help HR professionals make data-driven decisions.
For MSPs (Managed Service Providers), Sunrise Software offers an MSP platform that enables them to deliver services to their clients more efficiently. The platform includes features such as ticketing system integration with RMM (Remote Monitoring & Management) tools like ConnectWise Automate or Kaseya VSA; contract billing automation; SLA tracking; customer portal access; reporting & analytics capabilities.
One of the key strengths of Sunrise Software Limited is its focus on customer satisfaction. The company has a dedicated team of support professionals who are available 24/7 to assist customers with any issues they may encounter while using the software. Additionally, Sunrise Software regularly conducts surveys to gather feedback from customers about their experiences with the products and services offered by the company.
Another advantage of choosing Sunrise Software Limited as your service management software provider is its commitment to innovation. The company invests heavily in research & development activities aimed at improving its products' functionality and usability continuously.
In conclusion: If you're looking for reliable service management software solutions that can help you streamline your business processes effectively while providing excellent customer support - look no further than Sunrise Software Limited! With over 25 years' experience in this field combined with innovative technology solutions tailored specifically towards ITSM needs or HRMS requirements alike - there's no better choice than this industry leader when it comes down selecting an ideal partner who understands what it takes not only technically but also operationally speaking too!