Sunflower health plan Reviews

Sunflower Health Plan has pleasant customer service representatives

I have been having problems for over two years. I have filed many grievances and customer service is a joke.They say I should have a response in 7-10 days then I never receive a reply. I call back and they have no knowledge of the grievance or they are still working on it after a month. I have one that is going on two years. Billing is worse than customer service. I asked a billing/customer service representative if she had a supervisor and was told that she was as far as I could go. She can't be the upper management. Very disappointing. The coverage is fine but customer service and billing need immediate attention.

Ok, I wish their dental coverage was better, but hey I'm blessed to have insurance

Very helpful..with information that I need . polite .professional. Courteous . I love them

Very helpful and patient. Would recommend every time!!! Spent over and hour with my husband on the phone. The call ended with us BOTH being fully covered!!!

An Insurance that always puts the Patient first. Doctors are awesome & staff is always helpful.

They had nice representative and helped me get what I needed

Best health insurance ever. They are responsive and cover a lot.

Switching to this company after a couple years with other ones and many struggles has been a DREAM! I love the Dr. I got and its also close, I never have Any hassles with the insurance.Everybody is so kind and helpful!