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L
3 years ago

I had a terrible experience with my cross-country ...

I had a terrible experience with my cross-country move. First- after packing up all our items, our driver called and gave us a reasonable time of his arrival but did not mention that half of our stuff didn t fit on the truck because they chose to accommodate someone else who was over their weight limit. Two days later we received that call from our moving coordinator. At that time they could not give us an estimate of when our other items would arrive nor did they know what the items missing were. We found out from the driver, that he knew our stuff wouldn t fit on the truck but he didn t want to make the tough phone call so he pushed it on to someone else. Second- we arrived to accept the first shipment and the crew was 3 hours late. After unloading we realized that we only received our kitchen and bedroom items...no furniture. And still no update on when we would receive the second shipment. Third- scheduling the second shipment was one of the most frustrating parts so far. First they said it would happen sometime on a Monday but after waiting all day we found it out wouldn t be until Friday. Which meant we had to cancel a family trip. it took two weeks after the first shipment for us to have something other than a bed to sit on. Finally our furniture came but many items were broken in the second shipment and a huge rug went missing. It has now been two weeks since the second shipment of items and we still haven t gotten through the claims process. Our claims rep, Tina, is very argumentative and difficult to communicate with. It seems that the only way to get anything done is by talking to a supervisor. I still haven t received any money or repairs for the broken items and claims is refusing to give us the full value of the rug that they lost. I am fortunate enough to have my company relocate me but it seems that suddath doesn t want to treat me like the others who gave a 4.7 star review. After reading reviews on the company website, as well as info from our driver, it seems that they don t treat the military very well either, please keep thAt in mind when choosing a relocation company.

A
4 years ago

I had a terrible experience with Suddath. My shipm...

I had a terrible experience with Suddath. My shipment is weeks late (I m still waiting on it) and everytime I called no one could give me a clear answer on where my shipment was and why it was so late. Additionally, everyone that claimed they were going to call me, never did. It s

J
4 years ago

Horrible experience and they haven't even picked u...

Horrible experience and they haven't even picked up my household goods yet! Communications to set customer expectations are non-existent. As this is part of a relocation 'benefit' I'm stuck with them. Ugh!

I never asked for a guaranteed one-day delivery. Your notes are incorrect. All I'm trying to convey to you is the importance of setting expectations early. For instance, when you say deliveries will be longer than normal, define what that means. For those with limited exposure to your services we have no idea how to translate that to days. I trust you will take this as constructive criticism. My review stands.

D
4 years ago

It was a nightmare right after they pickup my stuf...

It was a nightmare right after they pickup my stuff. Delay after delay for 10 days LATE then when it arrived they damaged my furniture. I took out the insurance but they find ways to avoid paying, fine print. Pick someone else!!

About Suddath global logistics

Suddath Global Logistics: Your Trusted Partner for Moving and Logistics Solutions

Moving can be a daunting task, especially when it involves relocating to another country. It requires careful planning, coordination, and execution to ensure that everything goes smoothly. That's where Suddath Global Logistics comes in - a global moving company that offers local, long distance and international moving services, office moving and planning, global logistics and supply chain management.

With over 100 years of experience in the industry, Suddath has established itself as a trusted partner for individuals and businesses alike. The company has a team of highly skilled professionals who are dedicated to providing exceptional service to their clients. They understand that every move is unique and requires personalized attention.

Local Moving Services

Suddath offers local moving services for those who are relocating within the same city or state. Their team of experts will work with you to create a customized plan that meets your specific needs. They will handle everything from packing your belongings to loading them onto the truck and unloading them at your new home.

Long Distance Moving Services

If you're moving across the country or even internationally, Suddath can help make the process easier. They have extensive experience in long distance moves and can handle all aspects of your relocation from start to finish. Their team will work with you every step of the way to ensure that your move is stress-free.

International Moving Services

Moving overseas can be overwhelming but with Suddath's international moving services, you don't have to worry about anything. They have an extensive network of partners around the world which allows them to provide seamless door-to-door service no matter where you're going.

Office Moving & Planning

Relocating an entire office requires careful planning and coordination which is why Suddath offers office moving & planning services. Their team will work closely with yours to create a detailed plan that minimizes downtime while ensuring all equipment is safely transported.

Global Logistics & Supply Chain Management

In addition to their moving services, Suddath also provides global logistics & supply chain management solutions for businesses looking for streamlined operations across multiple locations worldwide.

Their expertise includes:

- Warehousing
- Distribution
- Transportation Management
- Customs Brokerage
- Trade Compliance Consulting
- Project Cargo Management

Why Choose Suddath?

There are many reasons why people choose Suddath as their preferred mover:

1) Experience - With over 100 years in business they have seen it all.
2) Expertise - Their team consists of highly trained professionals who know how best manage any type of move.
3) Technology - They use cutting-edge technology such as GPS tracking systems so clients always know where their belongings are.
4) Customer Service - At every stage they provide excellent customer service ensuring client satisfaction throughout.
5) Competitive Pricing – Despite being one of the most experienced movers globally they offer competitive pricing options making them accessible even on tight budgets.


Conclusion

In conclusion,Sudhha Global Logistics is an excellent choice if you need reliable movers or logistics solutions provider . With its vast experience ,expertise ,cutting edge technology ,excellent customer service,and competitive pricing options,it stands out among other companies offering similar services . Whether it’s local,long-distance,international moves or complex logistics projects,Sudhha Global Logistics has got you covered!

Suddath global logistics

Suddath global logistics

2.8