Suburban hospital Reviews

Treat your patients of color better. I have heard horrendous stories. I am upset. Healthcare is a right.

I m sitting here with my wife in Suburban ER. We went here at our doctor s direction. She came in severe pain. I won t get into details other than to say it s now six hours, everything that s happened to move us forward has only been because I ve complained, increasingly so. I m utterly stunned by the utter lack of attention, communication, professionalism. Suburban was always my go to if ER was required. No more.

One star because I can t leave zero. Horrible experience in the ER. Brought daughter in with broken hand; x-ray was given within 30 minutes of arrival. Great, right? 3 hours after that promising start, still waiting for a doctor to see her. Oh, and no ice pack offered or provided when requested. So, yes, her hand is more swollen than it was 4 hours ago. Desk staff were rude and disrespectful. Used to think this was one of the better facilities around, but after this 4+ hour visit, not anymore.

My mother just got to the hospital on the 21st of Sept. Most likely it's not gonna be a hop, skip, & jump out of there. Starting off with 1 .
Each week I will add to this very report. Either with comments/ratings or both. This is real time ratings.... So far so good.

Overall great hospital. ICU nurses are attentive, food is good, it s clean and convenient. Nurses out of ICU are not that passionate about their job, they just kept disappearing. One person that went above and beyond was Freddie at the front desk he welcomed me during my visit to a patient in ICU and filled my difficult day with his positive attitude and smile, it is people like Freddie that bring sunshine to you gloomy days spent at the hospital. Thank you

This year I did my surgery at suburban hospital. Dr. Sridhar Durbhakula is a magician, the operating room staff were excellent. Once I was moved to the room and came to I was treated with kindness and professionalism by the floor staff. But most Hart worming act was when the kitchen staff sent me a hot pink carnation with my first meal and a wonderful note.
My experience with them were wonderful.

The ER wasn t too bad at all. I was a bit nervous to come because it s rated as 2.9. The people at the front check in desk were nice as well as the woman taking my blood pressure. One of the women in the back that was confirming my medication was not friendly and had kind of an aggressive and annoyed tone when communicating with me. Also, when I called and asked for a wait time they said they couldn t give that info over the phone which is weird because Anne Arundel Hospital does which is why it s only getting 4 stars instead of 5.

The tech Raina and the adjuster coordinator Channise were amazing. They were friendly and compassionate as well.

Dr. Paige was amazing, she was very kind to me, friendly, empathetic, compassionate and very helpful and loved that she explained my pain areas. She immediately got me a cat scan and X-ray. The cat scan and x ray team were very accommodating, empathic, and compassionate.

This is the type of care that is truly needed in healthcare.

I m highly anemic, I ve been waiting at the ER to be seen. People are nice, but I ve been waiting for 3 hours and they can only tell me they don t have rooms available with no idea how much longer I need to wait to be seen. Haven t had anything to eat and don t pay much attention to you.

VERY VERY RUDE! i just called to get emergency room information. I proceeded to tell the nurse who answered the phone that i am a nursing mother and wanted to know wait times. The nurse was extremely rude and hung up on me! I called back and said ma'am what is your name, she hung up on me again. I called back and whomever answered just put the call straight on hold for 5 min. I cannot believe this is a nurse with a degree who is there to help people. How rude and unprofessional. I am appalled at how disrespectful she was. If this is who Suburban hospital employs i will go elsewhere for care. Disgraceful.

Awful. The doctors were robotic and had no empathy whatsoever. I went there to get stitches due to mental health reasons and the doctor who stitched me up had an attitude. Don't come here. These people have no idea how to treat patients with mental health problems with respect and care. I was treated like a problem they needed to get rid of as soon as possible. I had to wait over three hours and no one even informed me of anything. They told me to wait in my room for the official paperwork and it was taking a long time. I then had enough and went up the front desk and basically demanded they give me my paperwork. Turns out they had it and just forgot to give it to me. I'm sorry to anyone who had to deal with these people. You matter. You deserve to be treated with care and respect. Give these people better training and at least pretend to care about your patient's emotional well-being instead of treating them like a burden. It can be a matter of life and death. Thank God I had someone with me otherwise I don't know how I'd be able to handle it.