Stykemian Buick GMC Reviews

I bought a used 2015 GMC Sierra from Stykemain Buick GMC. On the second day of owning the truck the battery was dead (a bad cell) and needed a jump start. Jump started the truck and fried relay board and ecm. I am now expected to pay out $1275 for the repair of my new (used) truck. Coming from a dealer, the battery should have been properly checked out prior to sale....now i am wondering what else did they not properly check. Stykemain, you have lost a customer for life and not ever a good referral. You could have worked something out to keep a customer happy. As of right now I have had the Courtesy vehicle longer than my truck that i bought.

I went in today to trade my 2011 Dodge Journey and Tiffanie definitely made sure I was able to drive away in my new 2017 GMC Acadia. I m in love with this car. Ethan also made sure it was able to happen. Thanks so much Stykemain for helping make this happen.

I've had my vehicle serviced here for long enough now and all I can say is Mike in the service department is awesome. Great experience when dealing with him and the entire staff. Thanks for always taking good care of my vehicle.

I stopped in to this dealership to have a look at a truck they had on their website. The salesperson I dealt with was very professional however I was treated horribly by the finance manager and the sales manager as well. I ended up purchasing the vehicle and while conducting business, staff members who were privy to all that had transpired the days before, also treated me poorly. Their treatment was very disrespectful, it prompted me to not only contact the BBB but also to write this review. I hope someone at this facility takes notice and action so that another person like myself doesn t have to be made to feel less than and deal with such inappropriate behavior and condescension.

I had very pleasant buying experience on purchasing my F150. The staff is very friendly and willing to help. If you are in the market for a new vehicle definitely give Stykeman GMC a try!

My husband and I are not ones to complain. We actually tried to work our problem out with the dealership and owner very respectfully and patiently but unfortunately that didn t work out in our favor.
We actually leased our first vehicle through this company and had a great experience. Wish I could say the same this go around. Unfortunately we will not be coming back or purchasing any other vehicles from this dealership. We experienced Very poor service. Felt very rushed through the whole process and very pressured. Felt like we were treated very poorly by all staff members including the owner. We have had nothing but problems with our brand new vehicle and have had it in the shop 4-5 times, which they state is normal I guess lesson learned that they are only in it for the sale and not customer satisfaction.

Excellent service from the Stykemain team. I was recently in a wreck in a car and wanted to look for a truck. Tiffanie Valdez helped me find the perfect truck for me and my kids. After a few test drives and a look at some numbers, we found that the 2017 Chevrolet Colorado was the best fit. I definitely feel a lot safer and happy. Thank you Tiffanie and the rest of Stykemain!

Tiffani was very knowledgeable and professional! She did not pressure me into getting anything and was very helpful in the choosing process. I received a fair value for my trade-in

In October 2020 I drove out of state and purchased my 2021 GMC YUKON. I live in Arlington, Tennessee and there were no dealerships locally had the specific color, model, or features I was looking for. So after returning home and realizing my vehicle was very technical, I attempted to contact a couple of my local GMC dealerships to get assistance with learning and operating all the cool features. No luck!!!! I must say, I had become a bit frustrated and irritated being that no-one knew or was available to assist me with learning to operate my vehicle. So finally I headed over to YOUTUBE UNIVERSITY. After watching several YouTube videos, I ran across Ethan STYKEMAIN at STYKEMAIN GMC 646 miles away in Defiance, Ohio, demonstrating how to properly use the fire stick with rear-media system . So of course googled the dealership and left a message for Ethan to contact me.

Unlike most car salesmen, Ethan Stykemain was very honest, helpful, and straight forward and his communication efforts were beyond my expectations. Ethan made sure all my questions regarding the rear media entertainment system and vehicle features were taken care before we ended the conversation. I can truly he talked me through set up timely and professionally. I believe Ethan deserve every opportunity to be appreciated. Once again thank you STYKEMAIN GMC for having an sincere and genuine employee , I truly appreciate his efforts in making sure my understanding was a priority.

The staff were all so friendly and helpful and took their time explaining all about the car and the paperwork. Very professional.