I have worked with Stright for years and they do a professional job in a timely manner. I find that they are most helpful during an emergency. Years ago, they had to repair work from other service that was sloppy and not in code. Without Stright I could not have sold my house. I highly recommend this business.
Top notch! Took care of our septic inspection for a home purchase in Southbury. Very personable staff, as well as informative. Who ever says, "I really enjoyed my septic inspection"? Well, I sure can!
Stright is a highly professional organization. Their employees are consistently polite and tidy. I once had what I thought was going to be a very complex and expensive problem, but Bob helped me find a simple solution over the phone instead of charging me for a visit to my home. I highly recommend this company.
Have used them in the past for initial inspection and bianual pumping. Great service, friendly driver and on credit billing. This year it seems they have merged or been bought out. The pumping price has always been a bit higher than average but it went up so much this time I had to switch to another company. End of an era I guess.
Stright has been around a long while and is very knowledgeable about what they do. They know how to spot early trouble, but they don't nickel and dime you for stuff you don't need. Great value.
Very dissatisfied with the septic system inspection done by Stright. It was incomplete and inaccurate with the result that we had to have the inspection redone by a second inspector who did get it right. Stright in their inspection failed to access and inspect the distribution box. They then said that the system was not operating properly. The second inspection was done by Bond Septic. They did access and evaluate the distribution box, it was function properly. After the second inspection I went back to Stright and asked for a refund since they had not done the job properly. They refused any concession on the fee. They said they had done the best they could. Stright' fee was also higher than Bond.
I am so pleased with Bob and the thorough job he has done for my clients that I, as a realtor, have decided to use him exclusively for my clients' septic inspections and repairs. He uses so much common sense and always leaves the area nicer than they found it whenever possible. He cooperates with video for explaining the systems to my clients, so they will thoroughly understand what they are buying, or the repair needed. Highly recommend - but leave his schedule available for me please! ;)
Stright has been cleaning our styptic system for almost 20 years. They are great and I recommend them 100%. The office staff is a pleasure to deal with and they always show up and do a great job.
Responsive, reliable, professional. I was particularly grateful to the Stright team for assisting me with the information required for the permit for my generator installation. Stright had the original septic system installation maps, and provided the detailed data that the health department required. This was service above and beyond!
Great company, great service, great people! I've relied on Stright for 15 years and always impressed. When re enlarged our home, Bob Aillery handled the design approvals, and installation of a larger modern system at a very reasonable price. When a landscaper burst a waste line from the house with a backhoe, Bob came out to the site himself to see that it was repaired.You couldn't ask for more polite and professional service, and they have always exceeded my expectations.
