Questions about Stone Haven Masonry
What is Stone Haven Masonry?
Stone Haven Masonry is a full-service masonry company established in 2018 by owner Matthew Howe, who has over 17 years of experience. They specialize in stone reclamation and restoration, brickwork and masonry repair, chimney repair, and commercial masonry work including ICF foundations and block buildings. The business serves Stratford, Perth County, the Waterloo Region, and south-western Ontario.
What specific masonry services does Stone Haven Masonry provide?
The company offers expert masonry for new construction projects, including ICF foundations and block buildings. They also handle brickwork and masonry services for existing structures, such as repairs to existing brickwork or installing new brick walls and veneers. Additionally, they provide specialized chimney repair services for structural or veneer issues.
How long has Stone Haven Masonry been in business?
Stone Haven Masonry has been operating since 2018, making it a relatively new but experienced firm. The owner, Matthew Howe, brings over a decade of union and residential masonry experience to the company.
What do some reviewers say about their experience with Stone Haven Masonry?
One reviewer, John Bootsma, praised the company for their prompt response to inquiries and professional service. He noted that they rebuilt his chimney to match the rest perfectly and highly recommended Matthew.
What specific results have customers reported from Stone Haven Masonry's work?
Another customer, Rachel Donnelly, highlighted the quality of the work done on her chimney. She mentioned that the rebuilt chimney looks amazing and matches the rest of the structure perfectly.
What unique situations have customers encountered during their projects with Stone Haven Masonry?
Ron L shared an experience where Matt stayed on site to remove a large hornets nest before starting the chimney repair. This detail shows the team's adaptability and thoroughness on job sites.
How do customers describe the communication and professionalism of Stone Haven Masonry?
Lynn Beuermann described the company as trustworthy and professional, noting that Matthew replied quickly to inquiries. The work on her century-old farmhouse was completed timely, and she highly recommends the business.
What kind of speed and reliability have customers observed from Stone Haven Masonry?
Mike Harvey mentioned that the company quoted and completed foundation repair work the next day. He expressed satisfaction with the finished work and plans to use them for future masonry needs.
How do customers describe the work ethic and safety practices of Stone Haven Masonry?
Alinda Morrison praised the team for being polite, efficient, and working safely. She had her chimney top fully repaired and mortar replaced, and she was not disappointed with the results.
What are the stated goals and vision of Stone Haven Masonry?
Matthew Howe stated that the company's goal is to ensure customers are overly satisfied with the work done. He also mentioned that they are committed to innovation, quality, and customer satisfaction.
What quality assurance measures does Stone Haven Masonry claim to use?
The company's website mentions that they have a quality control system and a 100% satisfaction guarantee. They also emphasize accurate testing processes and unrivalled workmanship.
What initial steps does Stone Haven Masonry recommend for potential clients?
Stone Haven Masonry offers a free consultation for those interested in transforming their space. They encourage potential clients to fill out the contact form to discuss details and receive a quote.
What are the operating hours and contact methods for Stone Haven Masonry?
The business operates from Monday to Friday between 7:30 AM and 6 PM, with Saturday hours from 8 AM to 2 PM. Sundays are closed, and they operate out of Stratford, Ontario.
What is the official website of Stone Haven Masonry?
The official website of Stone Haven Masonry is stonehavendevelopments.com.
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About Stone Haven Masonry
Stone Haven Masonry is a full-service masonry company based in Stratford, Ontario, serving Stratford, Perth County, the Waterloo Region, and south-western Ontario. The company offers masonry services including stone reclamation and restoration, brickwork and masonry repair, chimney repair, and commercial masonry work such as ICF foundations, block buildings, and stone and brick veneers. It also provides new construction masonry services. The business was established in 2018 by owner Matthew Howe, who has over 17 years of experience working in industrial, commercial, and residential masonry. Customers can request quotes by phone, email, or through the company's website contact form.
- Website
- stonehavendevelopments.com
- Phone
- 519-807-7529
- [email protected]
- Categories
- Construction
