Sterling, Johnston & Associates Review

Sterling Johnston states they are committed to providing the highest level of service and that our satisfaction is their top priority. Well, they have the absolute perfect representation in Nancy Gervais. We can t speak highly enough about Nancy! She sold our house within one weekend (well over asking price) and then found our new house knowing exactly the location and type of home we would be happiest with. Her knowledge and dedication to the real estate market is beyond measure. Ask any question she has the answer. She is so incredibly on top of and educated on the changing laws in the market, allowing us to feel confident our transactions would be taken care of without any hiccups. Her experience over the years is remarkable (not to mention her rolodex of contacts for any form of home improvement). Nancy has a true gift in staging your home, making it look more beautiful than it ever was in the 17 years we lived there. We d also be remiss in not mentioning her patience. We had so many questions, so many homes we wanted to look at that ended up not being the right fit, and yet she stayed so positive and always assured us that the right home was around the corner. With multiple offers on the home we chose, she was brilliant in the negotiations in order to complete the transaction in our favor. We are so lucky to know Nancy Gervais and would highly recommend her to anyone looking for the perfect agent!

We would have never been able to purchase our new home without Dulce at Sterling Johnston Real Estate. Dulce made our dream come true. The amount of effort she puts in, and her work ethic is admirable. She was available to us day and night, and always made us feel at ease. The work she put into our home purchase was impressive, as our purchase process had some obstacles. She truly is the best! We wouldn t recommend anyone else.

Wow! Our experience with Christi Sheridan-Cisler (Realtor) and the rest of the fine folks at Sterling, Johnston & Associates was nothing less than stellar! She patiently guided us newbies through the entire home purchasing process with the utmost professionalism, communication, and thoroughness. Her customer service was SO good, we ve already referred her to some of our friends.

We can t thank Christi enough, as well as those from Sterling involved with our home purchase, for making a normally overwhelming process as smooth and easy as possible. Thank you!!

Christi Sheridan-Cisler planned my condo's sales campaign and forecasted the price it ultimately sold for. She pointed me to qualified and available contractors who brought my tired condo up to current market expectations, and staged the result beautifully. She arranged a 3-D video of the interior, and professional photos of the whole property. She put these all on an easy-to-find website, and used emails and printed brochures to invite prospects to learn about it. She fully met her plan and my expectations, and was highly professional yet friendly throughout. She won't disappoint you -- I highly recommend her!

We just wanted to say what a great job Maria Quinteiro and her team did in selling our condo in Redmond. We have used Sterling Johnston for several years to manage two rentals we had in West Seattle and Redmond. They always did an outstanding job of finding very responsible tenants to live in our places and made the management and handling of the two units effortless on our part. When it came time to sell the condo we chose Sterling Johnston to represent us in that sale. Maria and her team handled everything perfectly, and just like our experience with their property management team, the sale process was also effortless for us. Maria arranged everything, from minor repairs and cleaning to exceptional staging, and I'm convinced the staging she had done was one of the key factors in selling the unit so quickly. Over the years we have sold a few pieces of real estate and this experience was as good as it gets.

It's also important to note that Maria was working with the restrictions of the current Covid situation. Even as restrictive as that was, Maria found a way to hold an open house and get the word out on numerous online sites. Again, you simply couldn't ask for much better service than that.

We will have more rentals and sales in the years to come. Sterling Johnston will be the agency we'll call to represent us in those transactions. Give them a call, you won't be disappointed.

I worked with Jeff Jermulowske to sell my condo in Everett and he was great to work with. I moved out of state and he handled everything, from getting cleaning and painting crews all the way to closing. I never worried even though I was not there. Jeff is an experienced and responsive realtor and I highly recommend him if you re looking to sell or buy a home.

This agency and and our realtor, Dulce, are absolutely amazing in every sense of the word.

Dulce Mason with Sterling Johnston Real Estate was an excellent choice for a real estate agent. Her personal touches through staging my home were awesome and made the place look great.

Kathleen McKune was extremely knowledgeable and helpful from the moment my wife and I first contacted her all the way through to closing and beyond. She provided clear and easy to digest background on all of the many steps related to purchasing a home. She was always available for last minute home tours (sometimes as many a six a day) or when we chose to submit a last minute offer. Kathleen was extremely patient and always remained optimistic. Most importantly, she has years of real estate experience and market insights far beyond the average real estate agent. She also has a large network of experienced lenders and contractors. We strongly recommend Kathleen!

I don't know how to best describe my experience with the agent we felt with. Her knowledge was great and talked with us on offers and what best sells a house. She told us 75% and gave us a longer list and we ended up removing 90% of our belongings. I think there should be a better way to do the staging process when you have a handful of kids and we have 4. When they had a contractor come out to finish some repairs, they let themselves onto my property and going through the backyard through the fence. They didn't even bother to knock on my front door! Regardless of the fact that I was angry when I confronted them, they were yelling back at me!!!! How unprofessional!!! The agent didn't do any better and didn't have the nerve to apologize to me. Even if I still lived in the area, I will NEVER use them again nor will I refer them.