My boyfriend got in a car accident TWO weeks ago with another driver with this insurance. We hasn t heard anything or the lady is busy or not there Someone needs to contact him because we don t know what is going on and if his car is totaled or not
Excellent service. I was recommend this company by my mortgage agent at Caliber. I had the fortune of having Josh Martin as my insurance agent for my home. He is very professional, responsive and efficient. I was closing on my home in days and Josh had me all set. He was able to give me the best affordable insurance quote. Reputable Top grade insurance brand. I highly recommend Sterling Insurance and agent Josh Martin. I tell all my coworkers and family to give him a call .
I have been with Sterling a couple of years. They help find and select quality and low cost insurance coverage. They also have convenience payment electronic processes.
Horribly frustrating service. I have been trying to speak with someone for over 5 months now, regarding a commercial policy we had with Sterling Group. It was supposed to have been cancelled on August 1st of 2019. We just now, on January 27th of 2020 received our refund check in the mail and it is almost $2,000 short. This agency is too big to take care of their clients efficiently. When I called today to set up an appointment to come in and speak with someone in person to sort out this error, I was transferred twice; once to another insurance agency that had no affiliation with Sterling and once to an in office agent who has yet to return my message.
Lisa V. is the best! She always helps us get the right price. I ve never had an issue with a claim. Very fast response.
Very thorough, was in and out in 30 minutes for my closing.
Sterling has been great to work with over the last 9 years. They insure my home, car, boat, business and employee benefits Prices are always competitive and I've been lucky enough to have the same agent for many years. Sterling does all the leg work when it comes to comparing carriers, which allows me to focus on more important things in life.
Sterling placed the wrong vehicle on storage insurance so my son was driving around for months without coverage. I gave the vin number to them and they still got it wrong. It seems at renewal time, they always increase and I need to police my policy to get the best rates.
sterlingagency.com
