4 years ago
Check in went smoothly. We had to schedule time fo...
Check in went smoothly. We had to schedule time for the pool and hot tub. We got to the room, it was much smaller than I expected. When I booked the room I mentioned to the front desk there would be 3 people in the room. The couch was facing the master bed.i was expecting the bedroom would separated from the front room. No kitchenette, no dish soap. After getting back from the pool discovered there was no body soap no conditioner the surface of the holder had soap build-up that appeared to have been there for along time. Had print stain on the bedruffel. 2 bath towels 2had towels the floor mat had a hole in it. The staff was very professional and understanding and took care of these issues. They even gave us a voucher for 1 nights stay in the future. Breakfast was great.