I recently had to interact with the various depart...
I recently had to interact with the various departments of this entity, and I was met with a mixed experience. On one hand, the customer service was prompt and helpful, which I appreciated. However, the lack of consistency across different departments was frustrating, as the information provided often conflicted with each other. On top of that, navigating the website to find specific information was quite challenging and outdated. 🤔 Overall, my experience was just average. There's definitely room for improvement in terms of streamlining communication and updating online resources.