I recently purchased some stainless steel drains f...
I recently purchased some stainless steel drains for my kitchen renovation project from this company's website. While the overall experience was average, there were a few areas that could be improved.
Firstly, the website was easy to navigate, and I was able to find the products I needed quickly. The product descriptions were clear and provided sufficient information. However, I did encounter a glitch while processing my payment, which delayed the order confirmation.
The delivery was prompt, and the items arrived in good condition. The quality of the drains is decent, although I expected a slightly higher level of durability for the price.
Unfortunately, when I inquired about some installation instructions, the customer support team was slow to respond and did not provide detailed guidance. This lack of support was disappointing.
Overall, Stainlessdrains.com is an average company. They have a user-friendly website, but their customer service and product quality could be improved to enhance the overall experience.