Stad Rotterdam Verzekeringen Reviews

Some employees translate their mood to the customer. Price quality is not in proportion, much too expensive. Is probably also due to personnel costs. Too many staff are often unable to do anything.

Has been a customer of StadHolland for years and never had any problems with it. - Perfect service!
You are also well insured abroad

In short, everything is just well arranged.

The smallest, but the best health insurer. An eye for the customer, short lines of communication, a high level of service, a free choice of doctor and no involvement with medication brands.

Health insurer does not engage in personal contact, is almost unreachable and refuses to pay expense claims without any reason or explanation. Crook club you should avoid. You pay an incredible amount of money per month and it only costs you headaches.

I am very satisfied with the possibilities, possibilities and reimbursements

Very satisfied with the service, easy to reach customer service, customer for years no complaints. Now leave because of the price.

Beautiful cozy square! Really almost as much fun as Groningen.

Placement of spirals is not reimbursed, all other insurers do

They really try to reimburse less for each claim, then you call and they say sorry, a mistake from us, or in the first instance you call for reimbursement and you get nothing afterwards

I'm very satisfied! I could go to every hospital and I have not had any hassle at the pharmacy to date. Was different in the past.

I think I have been with this insurer for more than 6 years. With the app you get a good overview of your expenses and costs. Filing an invoice is really super easy and often the same day on the bank account, really super fast, neat.
No experience with telephone contact.

Very helpful and customer-friendly, I am very happy with this health insurance company ....

Great service, staff think along by telephone purely with a view of the interests of the patient, have never had such a great insurer and hope never to leave, I can recommend to anyone. Beautiful package also with 100% ortho and podo

Insured here for many years. Price is very competitive. Invoices are submitted via the app and are paid quickly. The site is also complete and clear and provides answers to the most frequently asked questions.

They try to let you sort it out with your intermediary as much as possible

Unfortunately, bad experience with customer service! An osteopath's bill must state that the practitioner is a member of NRO. The trademark D.O. is clearly stated on the invoice submitted. -MRO. (As printed on the website of the NRO, you can recognize a registered osteopath!) Madam responds in an arrogant way that they do not look at websites in which way someone can be registered. Smart action so late in the year ..

Not fantastic. Work together a lot with small insurance companies that praise the city of Holland completely, but as a lot is mentioned here, it is nice until you need specific care, that is often not the case .. Then you indeed become friendly but also sent from the proverbial box to the wall .. For anyone who has doubts about Stad Holland, I would actually advise; don't do it, you will get more value for money from other insurers.

A good insurance company.
Fast processing of the claims and good service if you want to reach and need them by telephone.
Unfortunately, there is a severe decrease in fees, claims and an increase in monthly premium every year.
In general, a reliable and good insurance company.

Nice location with landing place for historic ships.

Small and personal contact. Is well helped and everything (even expensive medicines are reimbursed)

The contact was unfortunately not pleasant. It was discussed that after some information I would receive a quote, but then it turned out that this was not possible because it turned out that everything had to be done through an intermediary. Ms. (did not give her name, I am S H Verz) dictated names from my area that I noted down. I asked to write down a list of these names instead. I already have a few intermediaries and this could be linked. Then I had to call this one thought mrs S H Verz. This all went awkwardly. How difficult can it be to send me info. Not to forget that I had been on hold for a while before I had contact, I had to climb into the pen on a dictation and then also had to call my intermediaries to see if they were sometimes affiliated with SH. I indicated that I found the conversation rather difficult. To my surprise, the connection was lost.

Much is not reimbursed even if you have supplementary insurance, but you are kindly on the telephone

Very satisfied everything is neatly approved and everything is also neatly indicated what was good and what was not a minus point that I had to declare everything myself instead of the authorities did

Very satisfied with it. Have been there for 3 years and stay there too. Fast handling when submitting invoices, good help with telephone contact, good monthly amount etc
Keep it up!