St Lukes Rehabilitation Inst Review

As of last Monday my father went in for heart surgery but after words he had another issue after a few days in the hospital they sent him to st. Luke s rehab come to find out he was signed a case worker from dhsh she was making all the decisions with out taking to the family she will talk to the staff of the rehab clinic and the doctor but never once ever worked with the family they will ask stupid questions like how do you cook fish or they laid money on the table and ask how do you make change

I need to find my cancer survivor, artists ...spiritually, people...if this place is what it says....help me.....lonesome soul.

Thank you Case worker Jill, you are by far the best caseworker I have encountered since Destiny had her stroke.

I have been both an inpatient ( for my total knee replacement #1) and an outpatient (for a car accident and total knee replacement #2) of St Luke's. I am beyond happy with their therapists and staff. I am a stronger and more physically capable person with the results I have had because of this organization. I highly recommend them for any Physical Therapy a person may need!

My family and I are so beyond grateful to St. Lukes for the care they provided. My mom had a massive stroke, and we were unsure she would recover. From the moment we arrived as my mom was admitted, St. Lukes treated her like their own family. Each caretaker was so genuine with her and skilled at what they did. They each seemed to truly care about her- like she was their own mother. They provided a bed for me to sleep in, as I live out of state, and went out of their way to accommodate us. They cheered her on and stuck to their schedules. They treated their time with her as very valuable and adjusted to her specific needs in each care routine. Thank you, St. Lukes. And thank you to the administration who wrote me a letter for my university since I was missing exams.

My first time there was AMAZING!! Would love to give a 5 star rating! This time I can't seem to get anyone to respond to a phone call for an appointment! Have been waiting to get an EMG done for over 1 and a half month now for my neurologist and I'm still waiting for a call back just to make an appointment. Disappointed

I cannot speak of the physical therapists as I only got my initial assessment. I had to move so I wouldn t end up on the streets and in the confusion I missed an appointment. The administrators Will not let me make appointments now, all I can do is call up in the morning and ask if there s an opening and then find transportation on short notice which I cannot do. So, I have not had any physical therapy. thank you St. Luke s administrators .

The Inland Northwest is truly blessed to have St. Luke's.

Smart,kind,clear,specific and very helpful . I used the nuero PT outpatient services.

My wife had an amazing stay and is now at 100% plus the food is great!

My sons use their services for occupational therapy. I'm so happy with the entire staff, they are kind and extremely helpful!

I have been a patient several times now, and the staff is really great. I had shoulder surgery last year..My arm works like new!. I was going to have my knee done this week, but my PT helped me so much , my doctor and I think that I no longer need to have surgery!Thanks Travis and Michelle !

I've been bringing my son here for nearly nine years and it has been a steady decline of care. I love the therapists but the higher ups have turned st lukes more about money and less about actually helping people. Firing therapists who have been here for twenty years, threatening parents to drop them if you're late twice. They've made it very clear that it's about quantity over quality.

My Dad had a stroke and went to St. Luke's for rehabilitation. They were great from day one treated my Dad like family. The therapy team consisted of Amy Lou and Kelsey physical therapists. Donna and Matt occupational therapist. Luke speech therapist and Nate recreation therapist. They all did a phenomenal job. I would highly recommend St. Luke's to anyone in need of rehabilitation.

I had a Severe brain injury and was only given 3% chance of living and thanks to god I survived and this rehabilitation is the best, yes they can be demanding butat the end of the day their trying to get everyone to become better and the staff are amazing, they give you options which a lot of other places don't, i am super thankful for all the staff who took care of me!

very abusive to husband. made him sit up in w/c all night because he didn't want his side rails up. then positioned him far away from the phone/and call light so he couldn't call for help. horrible people.

This is an excellent rehabilitation hospital with a very caring staff. They provide very appropriate and aggressive rehabilitation care to help you improve and get better. The staff is very attentive and quick to respond.

I received the absolute best care and therapy here!! Can't wait to continue my outpatient therapy.

I found one of the therapists to be abusive as well. When I wasn't moving quickly enough for her she grabbed me by the shorts and violently jerked me on my one good leg. I was just a couple of days after a traumatic ankle reconstruction surgery with my leg and ankle encased in a metal support frame, with steel rods going through my bones. Her behavior was inexcusable. I managed to make it through life without getting a wedgie, cant say that anymore. That woman is in the wrong business. I couldn't get anything close to a good night's sleep with their constant interruptions, and the food was horrible, with almost no variety. I give them an extra star because most of the nurses and therapists were caring and professional, and you won't find a better facility in the spokane area that I know of. Get rid of that horrible therapist and head chef and you're looking at 4-5 stars

The outside of the building is surrounded by camera's and looks more like a run down prison then a respectable medical facility. Inside it is old and out dated in every way imaginable. The doctor's that they have working there are beyond incompetent with horrible bedside manners. Unfortunately this lack of professionalism trickles down to their Nursing staff and CNA's. There is even a sign that warms to watch out for patients who are trying to escape, yeah supper creepy for a physical rehabilitation facility. If that wasn't enough ( and it should be) for you to avoid this place they also have the single highest morality rate...in the state. Infections, "accidents" all common place there. No, if you have an elder, dependant or any loved one in need of care and would like them to live through it? Then avoid this real life house of horrors.

My physical and Cardiac therapy was great . Thank you for the best treatment .

Please be cautious- this is a one sided relationship with office staff. It is what works for them and meeting in the middle is not a possibility. I had one misunderstanding and there is no leeway. If you can invest your time to do what they say exactly the way they say you are fine. If not - don t waste your time developing a relationship with the speech therapist because the office staff doesn t make mistakes. You tell them you will have to go somewhere else they are good with that without even taking the time to investigate whether you could be correct. Be cautious it s an investment mentally to commit to speech and they care nothing about retaining you as a client.

After years of hip pain, Travis from the outpatient therapy services was finally able to figure out it was a torn labrum, sent my doctor paperwork to request an MRI, improved my symptoms, and gave me long-term exercises to do after discharge. I ve been to PT for the same pain a bunch of times, but this was by far the best care I have received. All of the staff are incredibly courteous and I have been recommending the facility to my friends and family.

they work you hard but if you have faith in their abilities you'll know why. they provide a challlenging yet doable therapy sched. based partly off of what your personal goals are.food is decent, rooms clean and neat, newer equiptment. good beds, good facilities and campus all around.
the people that were the best to be taken care of by are:
troy-rn.very smart and personable
katherine-ot
even-pt very modivating and engaging. very educated and proficent
lance-ot has a wealth of patients and knowledge
richard-pt (this man in a miracleworker****) if ur lucky enough to seee him ask him to help with massage and stretching!!! it helped memore than the drugs did.
julia daher-dr stern, efficent, accomidating, available when you need her generally
andrea-nac made me feel right at home.
ganelle-nac (best personality at st.lukes, great care provider) my favorite!
dale-nac kept a smile on my face.
kieth-rn (awsome guy)fast, efficent, funny and personable and very good at his job as a whole
jim-pt(avoid if possible if agressive isint really your prefered mode of therapy)
lauren-pt(awful therapist...cold and indifferent, innatentive, always anoid and short with patients, not a warm and caring vibe in sight)
katrina-cafeteria worker- great listener and always willing to assist a patient in many ways, as most of the staff down there are as well.

watch out for teresah the one in charge of discharges...she will send you anywhere as long as it isint st.lukes..she tried to discharge me to unsafe and gernerally AWFUL places. dont trust a word she says and do your own research, she will lie to you if it gets you to shut up and make her day even easier than it is.do your own finding of treatment places, cause if you dont, she will send u to one of a very few places she actually calls, in reality their are 100's available.