Springbot Reviews

We have attained increased sales and traffic through using Springbot Email Campaigns, Adrolls and Facebook marketing expertise.

Is there a ZERO STAR option? Absolutely terrible experience with Springbot. Alex called incessantly until I agreed to sign up, never to be heard from again. I called and emailed asking for guidance on the program to help get started and ... Crickets. Should have known when he had to have his manager hop on the call with him to help him close the deal. When I asked to cancel, their customer service department offered a refund if I were to stay on board. When I was willing to accept the refund but not continue, they suddenly had a change of heart and quoted their refund and cancellation policies to me. Would highly recommend staying away from this company.

I have really enjoyed using Springbot on behalf of my company! Our Customer Success Manager did a great job of walking us through the set up process and encouraged us with reason to incorporate functions we were previously unsure about. It has been great that we can customize our pop-ups and emails and change them, if ever needed. The reports are set up in a way that makes them easy to analyze and if my team ever has any questions-- I know our manager will be there to talk us through the data or further actions. It is also nice that there is a scheduling system where we can quickly schedule a call when needed without having to do back and forth to coordinate times. In the short time that we have used Springbot, we have seen a great improvement to the way we are able to communicate with our customers!

My Springbot dedicated advisor has been amazing. She has assisted in creating ads and e-mails that have increased my traffic as well as my sales. My latest e-mail campaign resulted in over a 40% open rate and my overall sales have increased 49% over last year. I m excited to continue my e-commerce journey with them.

My experience with Springbot has been great! I purchased the app about a month ago and I feel it has been a great investment. Paige, Lindsay, and the design team have been great to work with and have been super helpful with setting all the features up. I feel that Springbot truly cares about its clients and cares about making my business more successful.

We have been working with Springbot for the past 6 months. I have nothing but positive feedback. The platform is great and easy to use. We are excited to see where Springbot can help take us over the next year! I know it sounds cheesy but email campaigns and newsletters have really given our business exactly what it needed to set us apart from competitors.
The staff is also phenomenal. Georgia has been a saving grace for us and always goes above and beyond to assist us in our needs. Thank you!

I started my business in April and Springbot has helped me to understand the ins and outs of marketing and targeting customers. The response and service is top notch. They have been very understanding and patient with me. I would definitely recommend them to anyone.

Springbot has helped us scale our outreach tremendously. The platform allows us to email, post on all our social media outlets and analyze how and where we reach the most customers. It is a must add to any growing business.

Springbot offers an invaluable service to online merchants. They can do retargeting, emails, social media ads and more. They are honest and knowledgeable and make relevant and helpful suggestions. I like how they respond quickly to questions or concerns. I used Springbot and was wooed away by another provider and ultimately came back as they offer solid service and excellent ROI. I recommend them highly.

Springbot was quick to address questions for which we needed answers. Easy to schedule times to review reports and plan new actions and campaigns. The email platform is easy to understand and the templates have a good selection to choose from if creating your own campaigns. Our rep Georgia is a pleasure to work with and cares about our success. She is a great reflection on the company and an example of someone that strives to take the additional steps needed to help!