Spirit Telecom Review

Always so helpful and great customer service. Long time customer here and will continue to recommend

I contacted Spirit via live chat and I wanted to highlight the great efforts from Elle to solve my problem. Elle was very professional in her responses and went the extra mile to help me with my problem and found a way to make my internet service even better. Thanks very much!

Amazing internet service and an even more amazing customer service! Spirit fixes issues immediately and their efficiency is most definitely commendable. Would definitely recommend!

Nothing but good experience with Spirit. Their services are excellent, their prices are amazing, and their customer support is friendly and responsive. The only problem is they don't service everywhere. Highly recommended over any other option.

The quality of service was amazing. The technician was on time, courteous, knowledgeable. Provided me with all the details, left everything tidy and beautifully cabled, with ties and cables all neatly presented. The internet has been stable, fast, and very good value. I am very impressed.

I have been an apartment based user of Spirit for several years now, and am very impressed with their service ethos. There have been very few (and always short) outages since installation and the reason for the outageand likely repair time is available on their web site (likely pointing to the actual street or building of the outage) . With calls or emails to their contact centre you get a very professional and timely response. I wish the type of service they provide was the norm for other telecommunication providers, as Spirit should be considered a high benchmark service provider.

So far its been smooth sailing! The tech came and did the install only a couple days after signing up and having a 100mb symmetrical internet plan is hard to imagine to live without already. If you can get it I would definitely recommend them!

Always so nice and very helpful. Nothing I ask is too much trouble for the boys who answer my call. Would not change providers and fast connection. Good speed.

Poor quality internet and customer service team is unbelievably rude and hopeless. I have had the router disconnect many a time and they always say there are no issues that we can see from our end which is pretty much it.