4 years ago
I first heard of SP Carbon at a group ride where t...
I first heard of SP Carbon at a group ride where they were providing some SAG support at the beginning of the ride along with answering any questions people had about bike maintenance or riding in general. They were a pleasure to work with there and they mentioned that they had a tune-up service available along with a bike fit for a pretty reasonable so I made an appointment and stopped by.
Their shop is super clean and organized which is always a good sign in a bike shop and I was immediately greeted by the friendly people there. I mentioned that my 105 set was experiencing phantom shifts under load so they went at it and start seeing what was wrong with it. During the entire process while they were troubleshooting it they were more than happy to answer questions and explain the pros/cons to everything that they were doing. In the end (after 90 minutes of lots of tweaking which went above and beyond what I expected), they ended up replacing my cable housing and cable to my rear derailleuer, replacing my rear brake pads that I was unaware of being almost spent and a pair of Michelin Lithion 2's for a very reasonable price.
Long story, short, my bike shifts significantly better and I ended up doing my best laps to that date in Central Park the next day. Great, knowledgeable, friendly, and most important of all, straight forward guys there that will definitely go out of their way to ensure that you're happy with their service/product. This place will definitely be my go-to for major tune-ups and hopefully taking a serious look at them for my next bike.