👌 Southwest Microwave is an amazing company! Their microwave systems are top-notch and their customer service is excellent. I recently purchased a microwave system from them and it has been working flawlessly. The setup process was simple and the system is very user-friendly. I highly recommend Southwest Microwave to everyone! 👌
I have been using Southwest Microwave products for several years now and I must say, they never fail to impress me. The quality of their microwave systems is unmatched and their customer service is top-notch. They always go above and beyond to ensure customer satisfaction. I highly recommend Southwest Microwave for all your microwave system needs.
👍 Southwest Microwave is a fantastic company! Their products are of the highest quality and their customer service is outstanding. I recently bought a microwave system from them and I'm extremely satisfied with my purchase. The product works flawlessly and the installation was a breeze. I would definitely recommend Southwest Microwave to anyone in need of a reliable microwave solution. 👍
I recently purchased a microwave system from Southwest Microwave and I couldn't be happier with my purchase. The system works flawlessly and the customer service was excellent. They were very helpful and answered all my questions. I would highly recommend them to anyone in need of a reliable and high-quality microwave solution.
I've been using Southwest Microwave products for a while now and I have nothing but positive things to say about them. The quality of their microwave systems is outstanding and their customer service is exceptional. They are always prompt in addressing any concerns or issues. I highly recommend Southwest Microwave for all your microwave system needs.
I recently purchased a microwave system from this company and I am extremely satisfied with my purchase. The product works perfectly and the customer service was superb. They were very knowledgeable and helped me choose the right system for my needs. I would definitely recommend them to anyone in need of a reliable microwave solution.
I have been a loyal customer of Southwest Microwave for many years and I have always been impressed with their products and services. The microwave systems they offer are of the highest quality and their customer service is exceptional. I recently purchased a new system from them and it works perfectly. I highly recommend Southwest Microwave to anyone in need of a reliable microwave solution.
I am very satisfied with the products and services provided by Southwest Microwave. The quality of their products is always top-notch and their customer service is exceptional. I have been using their microwave systems for several years now and they have never disappointed me. The products are reliable, durable, and easy to use. I highly recommend Southwest Microwave to anyone in need of high-quality microwave solutions.
I recently purchased a microwave system from this company and I am extremely happy with my purchase. The product works great and the customer service was excellent. They answered all of my questions and provided me with all the necessary information I needed. I would definitely recommend this company to others looking for a reliable and efficient microwave system.
🔥 I absolutely love Southwest Microwave! Their microwave systems are amazing and their customer service is incredible. I recently bought a microwave system from them and it exceeded all my expectations. The system is easy to use and provides excellent performance. I highly recommend Southwest Microwave! 🔥
I had one of the worst company that I had in my entire career. At the time they were producing 23 gigahertz microwave systems. At the suggestion of a local manufacturers representative, I purchased a system with the video carrier and a sub carrier for RS-422. I spoke directly with the manufacturer about its capability a Vicon VPS 1200 control system. I mentioned that Vicon used A non-standard RS-422 communications protocol. The response was they had installed a Vicon system at Kennedy Space Center with the microwave model I was considering purchasing. I ordered the system, my technicians installed it and the communications did not work. I contacted the manufacturer and spoke directly to the VP of Sales who had told me the system would work. He basically told me I didn't know what I was talking about and that we just weren't competent. I suggested that they come out and take a look. He informed me that there was a charge to do that and I told him I thought that was unreasonable since the system didn't function as they said it would. We agreed that the Southwest Microwave technicians would come out and I would pay only if I was wrong and it was simply an installation problem. The Southwest Microwave technicians showed up we demonstrated to them that there was a voltage difference between what the Vicon system needed and what their carrier was capable of. They provided a modification and the system worked.
During The same period of time I had purchased a video only microwave system for another customer. We installed the system and it failed after a week. We returned the microwave to have it repaired. A week later the vice president of sales called me and said the system had been repaired and they would ship it to me as soon as I paid for the technicians coming out at the other site which of course we had agreed that I wouldn't pay if it wasn't my company's fault. His response was, I didn't think you'd really take me up on that. So I confirmed that he would not send me my microwave back and I went to the manufacturer's representative I had dealt with and explained the situation. As a result, the manufacturers representative dropped the line and I ordered a video microwave system from Macom which I had used in the past and considered an excellent product. A month later the vice president of sales from Southwest microwave called me again said the microwave was still there didn't I want to take care of my customer. I said of course I want to take care of them. I already had. I explained to him that I had purchased a system from another Macom. He told me he thought it was lying, and that there was no way I would have spent several thousand dollars to take care of a customer. I guess that explains the difference in his idea of customer care and mine.
It was long ago and I believe the VP is no longer with the company. I wish Google reviews existed back when it happened, but better late than never.
I would recommend you buy from any other company that has an equivalent product.
Amazing team, outstanding support with great monitoring solutions.
southwestmicrowave.com