Questions about Solitaire Jewellery
What is Solitaire Jewellery?
Solitaire Jewellery is a private Toronto jewellery studio led by artist Alex Armen that creates bespoke, one-of-one commissions. The business combines traditional goldsmithing with modern precision to produce custom engagement rings, necklaces, cufflinks, and earrings. They operate by appointment only and focus on creating pieces with structural integrity and longevity for clients who value intention over repetition.
What special offer is currently available for custom ring commissions?
The studio offers an exclusive complimentary certified lab-grown diamond (up to 2.50 carats) with any custom 18K ring commissioned by Alex. This offer is part of their current promotion and is available to clients who begin a private consultation for a custom ring.
How does a client start the commission process?
Clients can book a private consultation to discuss their vision, lifestyle, and intent before any design work begins. The studio accepts a limited number of commissions at a time to ensure dedicated, one-on-one time with artist Alex Armen for every piece.
How does the design process work from start to finish?
The design phase begins with a conversation to understand the client's preferences and how the piece will be worn, rather than relying on templates. Designs are guided by balance, proportion, and wearability, aiming for a result that feels calm, refined, and quietly confident.
What criteria are used to select gemstones and settings?
Every gemstone is selected individually for its rarity, clarity, colour, durability, and distinct character to ensure heirloom quality. Settings are crafted to enhance brilliance while providing lasting strength and comfort for daily wear.
What craftsmanship standards are applied to the jewellery?
Each piece is crafted using time-honoured techniques and exceptional materials to ensure structural integrity and longevity. The process balances momentum with precision, ensuring no commission is rushed.
How are orders delivered and what are the shipping costs?
After production, which takes 5–10 business days, orders are shipped via FedEx insured shipping to Canada and the USA. Customers receive complimentary shipping within these regions, with no hidden costs.
What are the delivery timeframes and international shipping terms?
Delivery timelines range from 2–5 business days within Canada and the USA, or 5–12 business days for international orders depending on customs clearance. Customers are responsible for any customs fees, import duties, and taxes for orders outside North America.
Where is the studio located and how can it be contacted?
The studio is located at 210 Victoria Street in Toronto, Ontario, and can be reached by phone at 416-867-1540 or via email at [email protected]. They also operate a toll-free number, 888-626-9293, for inquiries.
What do recent customer reviews say about the service?
Recent Google reviews highlight the dedication of staff members Alex and Arbi, who walk clients through stone selection and design details clearly. Clients praise the fast turnaround of three weeks for a custom engagement ring and the comfort of modified screw backings on earrings.
How flexible are the booking and timeline options for commissions?
Clients can specify their timeline during the initial consultation, whether they need a flexible schedule, a deadline within 3–6 months, or a time-sensitive date in mind. The studio accommodates various commission types including engagement rings, heirloom redesigns, and bespoke jewellery.
What are the practical terms for delivery and order processing?
The process requires a signature upon delivery for added security, and customers must ensure their shipping address is correct at checkout. The studio is not responsible for delays caused by customs, weather, or courier issues beyond their control.
What topics do visitors commonly ask about regarding this business?
Some users on Reddit ask about the difference between natural and lab-grown diamonds, which aligns with Solitaire Jewellery's use of certified lab-grown stones in their exclusive offers. The studio's approach to balancing engineering and symbolism is noted as a key feature in their design philosophy.
What is the official website of Solitaire Jewellery?
The official website of Solitaire Jewellery is solitairejewellery.com.
Does Solitaire Jewellery have reviews on Trustburn?
Solitaire Jewellery has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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About Solitaire Jewellery
Custom Jewellery Only. Artist ALEX ARMEN. Custom-Made. Bespoke Earrings and Piercings, Necklaces and Pendant, Cufflinks, Engagement Rings and Wedding Bands. Complement with Fine Diamonds, Lab-Grown Diamonds and Fine Gemstones
- Website
- solitairejewellery.com
- Phone
- (416) 867-1540
- [email protected]
- Categories
- Luxury goods & jewelry
